Senior Manager – Systems, Software & Automation, Customer Support

Job not on LinkedIn

🕒 May 22

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Danaher Corporation

WebsiteLinkedInAll Job Openings

10,000+ employees

🧬 Biotechnology

🔬 Science

🤝 B2B

Biotechnology • Science • B2B

Danaher Corporation is a leading global life sciences and diagnostics innovator that develops and supplies instruments, technologies, software, and services to accelerate scientific research, biotechnology development, and clinical diagnostics. The company operates through businesses focused on biotechnology tools, diagnostics platforms, and life sciences products, leveraging the Danaher Business System and an acquisition-driven strategy to scale technologies and support customers across academia, pharmaceutical and biotech companies, and clinical laboratories.

📋 Description

• Direct and control the activities of the Global Technical Support group for the SSA product line • Develop customer focused strategies and tactics • Improve quality and performance of products, and increase customer satisfaction • Drive new product development deliverables and support activities • Maintain knowledge of QS compliance with latest regulatory requirements • Ensure department activities comply with company standards and procedures • Develop, direct and execute plans for complex projects • Take a leadership role in implementing new techniques and initiatives

🎯 Requirements

• Hold a Bachelor’s or Master's degree in engineering, science or relevant medical systems design or other technical field • 4+ years managing people • Established expert in diagnostic systems with strong business acumen • Significant experience in a management role within an FDA regulated industry • Outstanding written and verbal communication skills in English • Advanced DBS background or strong knowledge and experience in Six Sigma, Data Analysis and Problem Solving • Deep experience using Power BI or similar BI tools • Must be willing to travel internationally and domestically approximately 20-30 days a year

🏖️ Benefits

• Flexible remote working arrangements • Opportunities for professional development