Darkroom
51 - 200 employees
📣 Marketing
🤝 B2B
☁️ SaaS
Marketing • B2B • SaaS
Darkroom is a world-class growth marketing company specializing in services that span the entire customer journey. As the 385th fastest growing private company in America according to the Inc. 5000 in 2023, Darkroom focuses on maximizing ROI for its clients. They offer services such as Amazon Marketplace Management, Creative Services, Paid Media Management, Retention Marketing, and Website Optimization. With a strong emphasis on integrating finance, creativity, and performance into growth marketing strategies, Darkroom leverages data infrastructure and attribution to enhance advertising effectiveness and profitability. Their committed approach has created over $1 billion in attributable revenue for clients, making them a trusted partner for leading companies worldwide.
Live Producer
🔥 3 hours ago
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Darkroom
51 - 200 employees
📣 Marketing
🤝 B2B
☁️ SaaS
Marketing • B2B • SaaS
Darkroom is a world-class growth marketing company specializing in services that span the entire customer journey. As the 385th fastest growing private company in America according to the Inc. 5000 in 2023, Darkroom focuses on maximizing ROI for its clients. They offer services such as Amazon Marketplace Management, Creative Services, Paid Media Management, Retention Marketing, and Website Optimization. With a strong emphasis on integrating finance, creativity, and performance into growth marketing strategies, Darkroom leverages data infrastructure and attribution to enhance advertising effectiveness and profitability. Their committed approach has created over $1 billion in attributable revenue for clients, making them a trusted partner for leading companies worldwide.
📋 Description
• Own a portfolio of up to 25 live creators and serve as their main operational point of contact • Lead bi-weekly 30-minute performance and planning calls for each creator • Maintain scheduling discipline, track deliverables, flag risks, and drive resolution • Prepare run-of-show plans for weekly live streams and align creators in advance • Monitor live streams in real time, including chat support, quality checks, and sponsored product integration • Deliver post-stream recaps with performance feedback and optimization notes • Ensure adherence to production standards across the creator portfolio • Track streaming commitments and contract compliance • Monitor engagement metrics and identify underperformance trends • Escalate risks and maintain accurate CRM and reporting documentation • Manage multiple stakeholders and maintain structured dashboards and reporting cadence • Operate within and improve the standardized production framework
🎯 Requirements
• 2–4 years of experience in account management, creator management, or digital operations • Hands-on experience supporting live streaming or digital content programs • Fluent English with clear writing and confident client-facing communication • Experience managing multiple accounts or clients simultaneously • Ability to stay organized, follow up proactively, and maintain accountability • Ability to interpret performance data and turn it into actionable next steps • Experience with creator management or live commerce platforms is a bonus • Availability for primarily EST hours (9 AM–5 PM EST), with some evening availability up to 8 PM PST
🏖️ Benefits
• Unlimited PTO + Local holidays (Relevant to your hub) • Remote-First Culture • Flexible parental leave • Growth opportunities and interdisciplinary exposure
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