Marketing Ops, Social Media Manager

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Darkroom

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤝 B2B

☁️ SaaS

Marketing • B2B • SaaS

Darkroom is a world-class growth marketing company specializing in services that span the entire customer journey. As the 385th fastest growing private company in America according to the Inc. 5000 in 2023, Darkroom focuses on maximizing ROI for its clients. They offer services such as Amazon Marketplace Management, Creative Services, Paid Media Management, Retention Marketing, and Website Optimization. With a strong emphasis on integrating finance, creativity, and performance into growth marketing strategies, Darkroom leverages data infrastructure and attribution to enhance advertising effectiveness and profitability. Their committed approach has created over $1 billion in attributable revenue for clients, making them a trusted partner for leading companies worldwide.

📋 Description

• Own the marketing content calendar end-to-end, maintained at least 4 weeks ahead across all channels — the single source of truth for what ships when. • Run the delivery motion for launches and announcements: every brand moment gets a plan, owners, dates, and assets tracked to publish. Nothing ships late or ad hoc. • Get approvals across the team and leadership, flagging bottlenecks within 1 business day. • Queue and publish all approved content on schedule across LinkedIn, YouTube, Instagram, TikTok, and X. • Own X as a channel: repurpose LinkedIn and newsletter content the same week it publishes, adapted to the platform rather than copy-pasted. • QA everything before it goes live: copy, assets, links, tagging, formatting. • Keep our scheduling tools, asset libraries, and content archives organized and current. • Own community engagement across Darkroom's social channels, responding to comments, DMs, and mentions in a voice that reflects our brand. • Monitor social sentiment and surface relevant conversations, trends, or opportunities to the broader team. • Track community health and report on what is generating real conversation versus noise. • Maintain the creator CRM and keep it current weekly — our creator partnership program is run by the VP of Marketing, and you keep its logistics tight. • Deploy the biweekly email newsletter: build the send in the ESP, QA, schedule, ship, and report performance. Content comes from the VP of Marketing; deployment is yours. • Own email list management: hygiene, segmentation, imports, compliance, and growth tracking. • Support podcast production: guest scheduling, recording logistics, and publish coordination for the monthly episode and its clips. • Deploy PR moments: when Darkroom lands press (trade features, announcements, awards), you run the distribution plan across channels, coordinate timing and assets, and track coverage.

🎯 Requirements

• 2 to 4 years in marketing operations, social media management, or marketing project management, ideally at an agency or fast-moving brand where you owned a calendar with real volume. • Genuine fluency across social platforms. You understand how a brand should show up on LinkedIn versus Instagram versus X versus TikTok, and you can act on that without being briefed. • Proven project management chops: you have run multi-stakeholder content or campaign calendars, chased approvals from busy executives, and shipped launches with hard dates. • Strong writing instincts. You can answer a DM, adapt a LinkedIn post for X, and flag weak copy in QA — all in the brand's voice. • Deep comfort with Notion (our operating layer) and modern scheduling tools. • AI-native. Our team works alongside AI for analytics, reporting, and drafting — you should be excited to build workflows with it, not threatened by it. • Highly organized with a self-starter mindset. You manage your own workload, surface problems early, and do not need to be told what to do next. • Calm under volume. Launch weeks get loud; you keep the machine running anyway. • Bonus Points: • Experience in ecommerce, DTC, or performance marketing environments. • You have hands-on ESP experience (Klaviyo, HubSpot, beehiiv, Substack) and can build and deploy an email end-to-end. • You have supported podcast or video production logistics: guests, scheduling, recording, publishing. • You have built or grown a social presence yourself, for a brand, a project, or your own account. • You have worked with creators or influencer programs on the operations side. • You are familiar with Figma.

🏖️ Benefits

• Unlimited PTO + Local holidays (Relevant to your hub): Rebooting is part of the work. Take the time you need to stay sharp. • Remote-First Culture: Many roles are fully remote. Employees based in or near our New York or Lisbon HQs are expected to work hybrid with weekly in-office time. Hub locations include Brazil and Spain. • Parental Leave: Flexible parental leave to support new parents during this important transition. • Growth: Our interdisciplinary model gives every Darkroomer exposure far beyond their core role. Grow your skills, expand your influence, and stay at the forefront of the industry.