Manager I, Documentation

🔥 22 hours ago

🏄 California, Colorado, +3 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🌽 Illinois – Remote 🗽 New York – Remote ☕ Washington – Remote

💵 $131k - $193k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Datadog

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

Cybersecurity • SaaS • Enterprise

Datadog is a comprehensive observability and security platform that provides integrated monitoring for infrastructure, applications, and cloud services. It enables organizations to gain end-to-end visibility into their technology stacks, optimize performance, and manage security threats in real time. Datadog's solutions include application performance monitoring, logs management, and operational analytics, making it essential for teams looking to improve their digital experience and streamline software delivery processes.

📋 Description

• Manage 3-5 technical writer direct reports, overseeing their day-to-day, helping them make and manage effective content project plans, formally supporting their growth and development, and fostering an environment that encourages positive engagement and performance. • Partner with our Product and Engineering teams to create and maintain public documentation for users, developers, and SREs, helping them succeed with Datadog products, features, SDKs, APIs, and developer tools. • Experiment with the product, dig into source code, and interview subject matter experts to research technical details for documentation. • Collaborate with our contributor community and greater Documentation team to develop and improve documentation standards and processes.

🎯 Requirements

• 5-10 years experience researching and developing documentation for technical topics, like databases, APIs, cloud infrastructure, and performance and security monitoring. • 2-5 years experience managing a small team of technical writers, coaching their performance, guiding their career journey, and breaking down complex projects into achievable plans. • Publicly available technical writing samples. • Comfortable reading at least two programming languages (e.g. Ruby, Python, Go, bash). • Familiar with modern infrastructure such as IaaS cloud services and containers, as well as Git/GitHub and CI/CD tooling. • Enjoy partnering with product managers, developers, and other SMEs to create robust technical documentation for developers and other types of users.

🏖️ Benefits

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP) • Continuous professional development, product training, and career pathing • Intradepartmental mentor and buddy program for in-house networking • An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups) • Access to Inclusion Talks, our Internal panel discussions • Free, global mental health benefits for employees and dependents age 6+ • Competitive global benefits