ServiceNow Administrator – Tier 3

Job not on LinkedIn

🔥 1 minute ago

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 ServiceNow

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Datavail

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2007

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Datavail is a comprehensive IT solutions provider specializing in analytics, application development, database administration, and cloud services. Their offerings span advanced analytics consulting, cloud migration and management, and application modernization, ensuring clients can leverage their data for competitive advantage. Datavail focuses on delivering tailored solutions to enhance data management and operational efficiency across various sectors.

📋 Description

• Design, implement, and maintain core ServiceNow platform capabilities, including CMDB, Discovery, AI Assist, Knowledge Management, and other platform features • Administer and maintain the ServiceNow SaaS platform, including instance cloning, backup and recovery, upgrades, patching, and troubleshooting performance degradation or service disruptions • Configure, support, and maintain MID Servers, Discovery, Service Mapping, and enterprise integrations • Collaborate with development teams and provide hands-on development support when required • Manage users, groups, roles, ACLs, and overall platform security and governance • Monitor platform performance, perform system health checks, and proactively identify opportunities for optimization • Troubleshoot and resolve platform-related incidents, service disruptions, and business process issues • Drive platform standardization, governance, and best practices to improve operational efficiency and data quality

🎯 Requirements

• Education: Any Degree • Strong expertise in ServiceNow platform administration and architecture • Hands-on experience implementing and supporting ServiceNow modules such as ITSM, ITOM, CMDB, Service Catalog, Knowledge Management, Change Management, Discovery, and Service Mapping • Strong knowledge and experience enabling and supporting AI capabilities within the ServiceNow platform, including AI Assist, Predictive Intelligence, and Virtual Agent • Strong understanding of certificate management, knowledge management, and workflow automation processes • Experience managing integrations, MID Servers, Discovery schedules, and platform health monitoring • Strong understanding of ServiceNow licensing models, governance practices, invoice validation, compliance reviews, and true-up activities • Experience with platform housekeeping activities, including data archiving, retention policies, table maintenance, data cleanup, and performance optimization • Strong knowledge of instance cloning, backup and recovery procedures, upgrade planning, and platform lifecycle management