Director, Clinician Experience

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DaVita Kidney Care

10,000+ employees

Founded 1994

⚕️ Healthcare Insurance

💰 Post-IPO Debt on 2021-02

Healthcare Insurance

DaVita Kidney Care is a leading healthcare company that provides dialysis and related treatments for patients with kidney disease. Committed to improving the quality of life for its patients, DaVita focuses on offering integrated kidney care and supporting its diverse team of healthcare professionals, including nurses, dietitians, social workers, and patient care technicians. The company emphasizes a strong culture, career development, and comprehensive benefits to create an inclusive and supportive work environment for its employees.

📋 Description

• Develops and executes the multi-year clinician experience strategy across all clinical disciplines (RN, PCT, SW, RD) • Analyzes turnover, engagement, and exit data to identify systemic issues and design targeted interventions • Partners with senior leadership to align clinician experience initiatives with Village-wide strategic goals • Leads high-impact programs designed to improve retention and economic mobility • Oversees efforts to standardize key facility roles to ensure role clarity, job satisfaction, and top-of-license practice • Manages the scaling and adoption of new clinical engagement programs, awards, and recognition initiatives • Collaborates with People Services, Clinical Enterprise, Operations, and IT to advocate for workflow improvements and technology solutions (including AI enablement and automation) • Establishes and maintains continuous feedback loops • Ensures frontline input directly shapes corporate policy, tools, and training • Presents clinician insights and program outcomes concisely and coherently to executive stakeholders

🎯 Requirements

• Bachelor’s Degree required • Master’s Degree in Nursing, Healthcare Administration, Business, or related field strongly preferred • 6 to 8+ years of experience in healthcare operations, clinical leadership, teammate/employee experience, or organizational development • Active clinical license (RN, RD, or MSW) preferred but not strictly required if the candidate possesses deep operational expertise in the dialysis/clinical setting • Proven track record of managing complex, large-scale projects and leading cross-functional teams in a matrixed environment.

🏖️ Benefits

• Medical, dental, vision, 401(k) match, paid time off, PTO cash out • Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more • DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

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