Supervisor, ROPS MS Collections

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Logo of DaVita Kidney Care

DaVita Kidney Care

10,000+ employees

Founded 1994

⚕️ Healthcare Insurance

💰 Post-IPO Debt on 2021-02

Healthcare Insurance

DaVita Kidney Care is a leading healthcare company that provides dialysis and related treatments for patients with kidney disease. Committed to improving the quality of life for its patients, DaVita focuses on offering integrated kidney care and supporting its diverse team of healthcare professionals, including nurses, dietitians, social workers, and patient care technicians. The company emphasizes a strong culture, career development, and comprehensive benefits to create an inclusive and supportive work environment for its employees.

📋 Description

• Provide daily supervision, direction, mentoring, coaching, and performance management to teammates • Ensure high quality customer service according to department and company policy • Monitor team productivity and progress of specific area job functions • Lead or actively participate in special projects • Perform root cause analysis on large amounts of datasets and create detailed reports for strategic business issues and opportunities • Prepare and implement action plans and lead improvement initiatives • Maintain reporting continuity, integrity, and communication among analytical departments

🎯 Requirements

• Bachelor's degree required from accredited university with a focus in Business, Project Management, Economics, Finance, Statistics, Mathematics, or MIS, Health Administration • 10+ years of demonstrated experience in healthcare analytics may be substituted for a degree • Supervisory experience demonstrating willingness, desire, and ability to supervise with aptitude for coaching, mentoring, training, and developing teammate skills • Strong data analysis experience - proficient in SQL, Excel, Access, or other analytical applications and be willing to learn new internal systems and tools • Demonstrated project management and/or consultative skills when addressing complex inquiries from teammates/customers • Strong written, verbal, and interpersonal communication skills

🏖️ Benefits

• Health insurance • 401(k) match • Paid time off • PTO cash out • Family resources • EAP counseling sessions • Access Headspace ® • Backup child and elder care • Maternity/paternity leave • Professional development programs

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