Director, Revenue Operations

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Dayforce

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

👥 HR Tech

☁️ SaaS

🏢 Enterprise

💰 $1G Post-IPO Debt - Dayforce on 2024-03

HR Tech • SaaS • Enterprise

Dayforce is a cloud-based human capital management (HCM) platform that delivers payroll, workforce management, time and attendance, scheduling, benefits, and talent management as a unified SaaS solution for organizations. It is designed for enterprise HR and payroll operations, providing single-database, real-time processing to help employers manage the employee lifecycle and compliance across payroll and workforce functions.

📋 Description

• Lead the annual go-to-market planning process, including quota and territory design, capacity and headcount modeling, and segmentation across global regions. • Own the global forecasting cadence, partner with Sales Leaders to drive accuracy, and enforce data governance across the CRM to ensure accurate bookings, revenue, and compensation tracking. • Develop and maintain dashboards and KPIs for pipeline health, conversion rates, productivity, and attainment. Translate data into actionable insights for Sales Leaders and executives (including QBR reporting). • Act as the primary operational liaison to Sales Leaders, identifying and implementing process improvements that increase sales efficiency and shorten cycle times. • Oversee the Salesforce environment and the broader RevTech stack (CRM, CPQ, CLM, BI tools) to ensure scalable, automated, and well-governed sales processes. • Drive continuous improvement initiatives across the full revenue lifecycle, from Marketing to Sales to Customer Success hand-offs, to build scalable operational infrastructure. • Lead, mentor, and grow a global Sales Operations team, including Analysts and Specialists, driving a culture of accountability and continuous improvement.

🎯 Requirements

• Bachelor’s degree in Business, Finance, or a related field. • 10+ years of relevant experience in Revenue Operations, Strategic Finance or FP&A roles, Sales Operations, or related roles within a B2B SaaS or technology company. • Proven experience leading annual sales planning, forecasting, and GTM execution processes in a complex environment. • Familiarity with CPQ, CLM, and Business Intelligence (BI) tools within the RevTech stack. • Proven track record leading annual financial planning (AOP), revenue modeling, and sophisticated forecasting (top-down and bottom-up), and capacity planning in complex, global environments. • Advanced expertise in financial modeling and Business Intelligence (BI) tools and board reporting. You don't just pull data; you translate complex datasets into actionable fiscal insights. • Strong command of revenue recognition standards and financial principles. • Deep understanding of SaaS unit economics (LTV, CAC, Net Retention) and the impact of commercial terms on global GAAP/IFRS standards. • Exceptional ability to bridge the gap between Sales and Finance, acting as a "bilingual" leader who can justify GTM strategies through the lens of ROI and EBITDA. • Understanding of both enterprise and high velocity deal cycles while maintaining meticulous attention to detail and financial accuracy. • Expertise in Salesforce (including reporting, forecasting, and territory management). • Strong understanding of SaaS commercial models and global enterprise sales processes. • Exceptional analytical, communication, and cross-functional leadership skills, with the ability to influence at all levels of the organization. • Demonstrated ability to manage multiple priorities in a fast-paced, high-growth environment. • Ability to travel (15%).