Senior Manager, Provider Partnership Management

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🔥 1 hour ago

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟠 Senior

💰 Account Manager

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Dayforce

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

👥 HR Tech

☁️ SaaS

🏢 Enterprise

💰 $1G Post-IPO Debt - Dayforce on 2024-03

HR Tech • SaaS • Enterprise

Dayforce is a cloud-based human capital management (HCM) platform (developed by Ceridian) that provides payroll, workforce management (time and attendance, scheduling), HR, benefits administration, talent management, and analytics in a single SaaS solution for employers. It is used by organizations to manage employee lifecycle, pay, and compliance from a unified system.

📋 Description

• Manage provider relationships within an assigned region. • Serve as the primary point of contact for provider leadership and key stakeholders. • Develop and maintain strong partnerships with providers. • Identify opportunities to improve provider engagement, participation, and satisfaction. • Lead resolution of complex provider concerns and escalations. • Partner with Operations, Training, Marketing, Risk, and other internal teams to address provider needs. • Monitor regional performance, trends, and opportunities for improvement. • Support provider growth, retention, and engagement initiatives. • Lead regional projects and strategic initiatives as assigned. • Provide coaching and guidance to less experienced team members. • Prepare reports, recommendations, and updates for leadership. • Represent the organization at provider meetings, events, and conferences.

🎯 Requirements

• Demonstrated success and a proven track record in professional/life experience in specific job functions, projects, or industries. • 3-5+ years of experience in provider relations, account management, partnership management, client services, education services, or a related field. • Experience managing high-value, complex, or multi-stakeholder relationships in a service-oriented or partnership-based environment. • Demonstrated experience working with large organizations such as school districts, charter school networks, healthcare systems, or other public-sector or regulated entities. • Proven experience driving provider engagement, retention, satisfaction, and growth through relationship management strategies. • Experience resolving complex or escalated issues by coordinating cross-functional teams and influencing outcomes without direct authority. • Strong background in collaborating with internal stakeholders including Operations, Legal, Compliance, Training, IT, and Leadership teams. • Experience analyzing provider performance data, engagement trends, and operational metrics to support decision-making and continuous improvement.

🏖️ Benefits

• Comprehensive Benefits: Enjoy medical, dental, and vision coverage, plus HSA, FSA, and Lifestyle Spending Accounts. • Competitive 401(k) with company match to help you plan for the future. • Flexibility & Work-Life Harmony: Remote work options and unique time-off programs—including 14 paid holidays, Care and Parental Leave, and our Flexible Leave policy. • Growth & Development: From mentorship programs to management training and professional development opportunities, we invest in your career journey every step of the way. • Supportive Professional Environment: Our dedicated coaching team is here to help you succeed, and employee-led committees give you a voice in shaping our workplace. Collaboration isn’t just encouraged, it’s how we work.