CRM Assistant

Job not on LinkedIn

🔥 27 minutes ago

🌲 Oregon – Remote

🌲 Oregon – Remote

💵 $23 - $25 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

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Dayforce

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

👥 HR Tech

☁️ SaaS

🏢 Enterprise

💰 $1G Post-IPO Debt - Dayforce on 2024-03

HR Tech • SaaS • Enterprise

Dayforce is a cloud-based human capital management (HCM) and workforce management platform (from Ceridian) that combines payroll, time and attendance, scheduling, benefits, HR, and talent management in a single SaaS application. It is used by organizations to automate and streamline workforce processes, payroll runs, compliance, and employee lifecycle management.

📋 Description

• Enter and maintain accurate customer data within the CRM system, ensuring data integrity and consistency. • Assist with data cleansing and regular updates to eliminate duplicate records and enhance data quality. • Collaborate with sales, marketing, and customer service teams to support their CRM-related needs and ensure alignment with overall business goals. • Generate and distribute standard reports and dashboards to provide insights into customer interactions and trends. • Provide user support and training to internal teams on CRM tools, features, and best practices. • Assist in the development of CRM workflows, automation, and integration with other software tools. • Monitor CRM system health and troubleshoot minor technical issues, escalating complex problems to the appropriate IT personnel if necessary. • Contribute to the continuous improvement of CRM processes and procedures to enhance efficiency and user experience. • Stay up-to-date with industry trends and best practices in CRM management and technology.

🎯 Requirements

• Bachelor's degree in Marketing, Business, Communications, or a related field (or equivalent experience) • Experience working with a CRM platform (Salesforce, HubSpot, Zoho, or similar) • Strong attention to detail and organizational skills • Excellent communication and interpersonal abilities • Proficiency in Microsoft Excel, Google Sheets, or similar tools • Analytical mindset with a willingness to learn data and performance metrics

🏖️ Benefits

• Healthcare Coverage for you and your family covering Medical, Dental & Vision • Tax Advantage accounts such as Health Savings Account (HSA) & Flexible Spending Accounts (FSA) • Generous PTO • Pet Insurance • Retirement Planning • ID Theft Insurance • Life and Disability Insurance • Commuter Benefits • Accident & Hospital, Critical Illness Insurance • Tuition Reimbursement