Senior Manager, Specialized Claims

Job not on LinkedIn

🔥 2 minutes ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Dayforce

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

👥 HR Tech

☁️ SaaS

🏢 Enterprise

💰 $1G Post-IPO Debt - Dayforce on 2024-03

HR Tech • SaaS • Enterprise

Dayforce is a cloud-based human capital management (HCM) and workforce management platform (offered by Ceridian). Dayforce provides a unified SaaS application that combines payroll, HR, benefits administration, time and attendance, workforce scheduling, and talent management to help employers manage employees, payroll, and compliance workflows. It is primarily sold to businesses and enterprises as an HR/payroll workforce solution.

📋 Description

• Lead a team of adjusters handling the company’s largest and most complex claims. • Provide daily oversight of operations to ensure effective claims handling aligned with corporate business strategies. • Collaborate with leadership to assess resource needs and implement continuous improvement efforts to enhance quality, service, and cost efficiency. • Monitor team performance through file reviews, data analysis, and customer feedback. • Provide coaching, mentoring, and development to professionals in the claim organization. • Make staffing recommendations, participate in hiring and disciplinary actions, and manage salary administration linked to performance. • Serve as a subject matter expert in specialized claim areas. • Oversee complex litigation strategies, direct outside counsel, and manage litigation-related expenses. • Build strong relationships with internal and external stakeholders. • Prepare and deliver reports on business trends, financial activity, and claim outcomes. • Communicate key issues and strategic insights to appropriate audiences, adapting style to ensure clarity and alignment.

🎯 Requirements

• Bachelor’s degree preferred with related claims experience. • JD or equivalent experience strongly desired. • Experience using claims management systems and data analysis tools for documentation, reporting, and process optimization. • Skilled in managing litigation with outside counsel and executing negotiation strategies for high-stakes claims. • Exceptional verbal and written communication skills. • Proven ability to coach and develop individuals and teams to support long-term career growth and build a culture of continuous learning and innovation. • Highly organized with the ability to manage complex projects, workflows, and organizational strategies. • Ability to make sound decisions in high-impact or ambiguous situations and balancing competing demands while ensuring alignment with corporate goals. • Experience managing significant legal or reputational risks and overseeing strategic decision-making across a business. • Must maintain appropriate state adjuster license(s) and continuing education credits.