Billing Analyst – RCM

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🔥 2 hours ago

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Dayforce

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

👥 HR Tech

☁️ SaaS

💰 $1G Post-IPO Debt - Dayforce on 2024-03

HR Tech • SaaS

Dayforce is a cloud-based human capital management (HCM) platform that delivers HR, payroll, workforce management, and talent management solutions for employers. It is designed as an integrated SaaS application to help organisations manage employee lifecycle processes, time and attendance, payroll processing, benefits administration, and workforce analytics from a single system. Dayforce is primarily sold to businesses as an enterprise HR/payroll solution.

📋 Description

• Own end-to-end patient statement workflows, including review, distribution, follow-up, and resolution of billing inquiries across 260+ practices • Track patient statement activity, aging, and outstanding balances, ensuring accurate reporting and visibility to leadership • Coordinate with practices, internal RCM teams, and vendors to resolve billing discrepancies and workflow issues • Provide troubleshooting support for billing, insurance verification, and patient statement inquiries • Manage and resolve RCM tickets in Freshservice, including documentation, follow-up, and escalation • Navigate multiple PMS systems to extract and analyze patient AR data • Collaborate with vendors to manage and improve statement processing and resolve escalated issues • Maintain accurate records and ensure compliance with confidentiality standards and organizational policies • Communicate issues, updates, and resolution timelines clearly and effectively • Meet productivity standards and deadlines established by RCM leadership • Support special projects and additional duties as assigned

🎯 Requirements

• Strong verbal and written communication skills. • Organized, detail oriented, comfortable with problem solving independently, technology savvy • Experience with patient statements, billing support, or healthcare administration. • Excellent organizational and multitasking abilities. • Customer service–focused with a patient-centered approach. • Ability to work easily and cooperatively with other departments • Ability to work independently and collaboratively in a fast-paced environment • Ability to troubleshoot data files including but not limited to csv, xls, pdfs, txt. • Graduate of four-year high school or equivalent (GED).