Ad Operations Specialist – Client Success

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Dayforce

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

👥 HR Tech

☁️ SaaS

🏢 Enterprise

💰 $1G Post-IPO Debt - Dayforce on 2024-03

HR Tech • SaaS • Enterprise

Dayforce is a cloud-based human capital management (HCM) platform that provides payroll, HR, benefits administration, workforce management (time & attendance, scheduling), talent management, and analytics. Delivered as enterprise SaaS, Dayforce is used by businesses to streamline HR and payroll processes, improve compliance, and manage the full employee lifecycle.

📋 Description

• Assist with detailed client history reports, billing inquiries and rate requests as needed. • Manage insertion orders utilizing financial systems across multiple markets. • Communicate specs, inventory, availability, and deadlines to the Sales team. • Provide market specific information, such as date options, zoning options, special sections, etc. • Own the process of receiving, modifying and uploading creative assets including communication between client, sales and designers. • Work closely with sales executives to order multiple campaign tactics within deadlines and expected SLAs. • Communicate specs and collect creative assets and materials from clients. • Works as the liaison between the customer, account managers, account executives and designers in developing high-quality creative assets. • Communicates with customers on all ad production matters, including but not limited to deadlines, material needs, ad copy, proofs and corrections. • Generates clear layouts, provides style examples and assembles needed materials. Review design quality and proofs to ensure quality and accuracy.

🎯 Requirements

• Strong communication and interpersonal skills • Possesses strong organizational skills, ability to manage multiple tasks, prioritize effectively and meet deadlines. • Proficiency in Microsoft Office, including Excel, Outlook, and Word. • Adobe suite or graphic design experience is a plus.