
B2B • Telecommunications • Healthcare Insurance
dbm contact center is a Brazil-based BPO and contact center provider headquartered in Curitiba that delivers omnichannel customer support, telemarketing, infrastructure leasing for contact operations, and AI/automation-enabled self-service. The company serves clients across finance/banking, e-commerce, telecommunications and healthcare, emphasizing technology, CX, data security and operations across Brazil, Latin America and Europe.
October 30
🗣️🇧🇷🇵🇹 Portuguese Required

B2B • Telecommunications • Healthcare Insurance
dbm contact center is a Brazil-based BPO and contact center provider headquartered in Curitiba that delivers omnichannel customer support, telemarketing, infrastructure leasing for contact operations, and AI/automation-enabled self-service. The company serves clients across finance/banking, e-commerce, telecommunications and healthcare, emphasizing technology, CX, data security and operations across Brazil, Latin America and Europe.
• Develop, implement, and deploy systems; • Perform fixes and maintenance on systems to meet user needs; • Carry out assembly, debugging, and testing of existing programs; • Meet established objectives regarding quality, deadlines, and deliverables; • Develop systems, routines, methods, and services.
• High school diploma or currently pursuing a degree in technology-related fields; • C# (.NET Core), JavaScript, SQL, REST API integrations, Webservices, MVC architecture; • Clean code practices, unit testing, Linux, Docker, and agile methodologies (Scrum and Kanban practices); • Preferred knowledge: Asterisk/VoIP, Classic ASP, database administration (SQL Server and PostgreSQL); • Experience in web system development or systems analysis.
• Transportation Voucher - Provided as needed for commuting. We accept all public transportation companies. • Meal Allowance or Food Voucher of R$ 23.89 per day, loaded directly to your benefits card. • Health Insurance - Eligible after 90 days. 50% coverage by the company. Extended to dependents. • Telemedicine – Available from the first month of employment. Consultations in all specialties + 2 psychologist sessions per month. Extended to dependents. • Dental Insurance – Eligible after 90 days. Multiple coverage options. Extended to dependents. • CARE – Legal, psychological, and nutritional support with specialized professionals. • Total Pass – Wellness benefit and access to gyms and physical activities (terms apply). • Childcare Allowance – R$ 350.00 monthly for children up to 30 months (or up to 42 months for union members). Available to both parents upon proof. • Payroll-deductible Loans – Partnerships with financial institutions offering exclusive rates for dbm employees. • dbm Discount Club – Partnerships across various sectors. Discounts from 10% to 70%. • DIA D (Relaxation Day) – One day per month organized by the Marketing team to unwind, have fun, and recharge with the team. • Motivational campaigns • Professional Growth Plan – Monthly internal recruitment to reward and promote those who grow with us.
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