Mid-Market Account Manager

🕒 October 22, 2025

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Logo of Deck

Deck

51 - 200 employees

Founded 2024

🔌 API

☁️ SaaS

🤝 B2B

API • SaaS • B2B

Deck is the infrastructure layer and programmable API for accessing and acting on user‑permissioned data across login‑gated websites and credentialed web accounts. It provides built‑in authentication flows, job orchestration, read/write jobs, and data normalization so developers and product teams can connect to portals (payroll, utilities, telecom, ERP, POS, government sites, e‑commerce) without maintaining browser agents or headless browsers. Deck is a scalable, secure SaaS platform designed for B2B products to replace brittle integrations and enable reliable, auditable access to credentialed web data.

📋 Description

• Lead renewals, upsells, and cross-sells across your account portfolio — you own the revenue outcomes • Build and manage strong relationships with client decision-makers and technical stakeholders • Partner with Product and Data Engineering to help clients optimize integrations and workflows • Develop a deep understanding of Deck’s product and data ecosystem to guide client adoption • Proactively identify growth opportunities and align internal resources to capture them • Conduct structured business reviews focused on ROI, product usage, and roadmap alignment • Surface client insights and influence product development priorities based on real usage • Create scalable playbooks, enablement materials, and reporting frameworks for account growth • Track account health, forecast renewals, and maintain accurate records in the CRM

🎯 Requirements

• 4–7 years of experience in Account Management, Customer Success, or Sales in SaaS or data/automation • Strong commercial mindset — you’ve owned renewal and expansion targets before • Product-oriented — you understand APIs, integrations, and data workflows and can translate them into client value • Skilled communicator who can move comfortably between operators and executives • Analytical and organized — you use data to guide actions and measure impact • Thrives in fast-moving, high-accountability environments • Bonus: experience with clients in fintech, proptech, sustainability, or energy data sectors

🏖️ Benefits

• Competitive pay for the right skills • Proven leadership with a track record of big results • Significant ownership and autonomy in how you operate • A team of exceptional peers tackling complex, high-leverage problems • Momentum: recent fundraise by top-tier investors, massive whitespace, and accelerating traction

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