Sales Support Specialist

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🕒 May 28

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Deep End Talent Strategies

WebsiteLinkedInAll Job Openings

1 - 10 employees

👥 HR Tech

☁️ SaaS

🤝 B2B

HR Tech • SaaS • B2B

Deep End Talent Strategies is a comprehensive HR consulting firm that partners with growing organizations to attract, develop, and retain top talent. The company offers a variety of HR services including HR on Demand, Learning & Development, HR Assessment, Policies & Procedures, Outplacement Services, and Payroll Services. As a certified partner with the Predictive Index, Deep End Talent Strategies excels in talent optimization and offers tools like the H2L (Here to Learn) learning management system. This system provides a platform for housing, delivering, and tracking training content, with over 3,200 courses available. Deep End Talent Strategies aims to align employee and leadership development with business goals, offering customized solutions in compensation strategy, employee relations, teambuilding, and succession planning. Their tailored HR solutions are designed to enhance business results and team dynamics, serving both business and nonprofit sectors.

📋 Description

• Support outside sales representatives by managing follow-up tasks, account updates, and sales activity in Salesforce/CRM • Enter, update, and track leads, opportunities, contacts, and account information to ensure accurate pipeline visibility • Follow up with prospective and existing dental office accounts by phone and email to move opportunities through the sales process • Prepare, send, and track contracts, proposals, sales materials, and onboarding documentation • Coordinate communication between outside sales representatives, dental offices, customer service, and production teams • Assist with new account onboarding, including explaining lab procedures, case submission steps, digital workflows, and service expectations • Respond to dental office questions regarding services, case submissions, scheduling, and account support • Help outside sales representatives prepare for meetings by compiling account notes, reports, follow-up items, and relevant sales materials • Support sales campaigns, promotions, territory outreach, and reactivation efforts for inactive or prospective accounts • Maintain timely documentation of calls, emails, next steps, and account status in Salesforce/CRM • Monitor open opportunities and help ensure appropriate follow-up occurs after meetings, demos, events, and marketing campaigns • Partner with internal teams to help ensure smooth handoffs, timely case coordination, and a positive customer experience

🎯 Requirements

• Previous inside sales or administrative support in the dental industry is strongly preferred • Proven ability to communicate confidently and close sales opportunities effectively • Strong organizational and multitasking skills • Excellent phone, communication, and customer service abilities • Knowledge of dental laboratory services or dental office workflows is a plus • Proficient in Microsoft Office, CRM systems, and general office software • Ability to work independently and collaboratively with sales and production teams

🏖️ Benefits

• Competitive base salary of $50,000-$60,000 • Bonus potential of up to 20% • Medical, dental, and vision benefits • Unlimited Paid Time Off • Equity consideration • 401K with company match • Paid training and career development opportunities