Forward Deployed Engineer, Deepgram

🕒 March 25

🏄 California – Remote

🏄 California – Remote

💵 $165k - $220k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷🏻‍♀️ Engineer

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Deepgram

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

🤖 Artificial Intelligence

☁️ SaaS

🔌 API

💰 $47M Series B on 2022-11

Artificial Intelligence • SaaS • API

Deepgram is a leading voice AI company that provides powerful APIs for speech-to-text, text-to-speech, and language understanding applications. Their platform enables developers to build sophisticated voice AI solutions for use cases such as contact centers, medical transcription, conversational AI, and more. Known for unmatched accuracy, speed, and cost-effectiveness, Deepgram's technology is trusted by top enterprises and startups worldwide. By offering real-time and highly accurate transcription capabilities, Deepgram helps businesses gain insights from voice data, making it an essential tool for transforming voice interactions.

📋 Description

• Deploy Deepgram’s voice AI platform into complex restaurant environments. • Embed with enterprise restaurant brands and technology partners to integrate the platform. • Write code, debug production issues, and adapt the platform to constraints. • Act as a technical partner to customer leadership and engineering teams. • Monitor, troubleshoot, and resolve technical issues in live deployments. • Translate real-world deployment challenges into actionable requirements for product and engineering teams.

🎯 Requirements

• Technical depth: You are an excellent software engineer. • Customer obsession: Deep, personal commitment to your customers’ technical success. • High slope: Learns fast, adapts quickly, and stays effective in ambiguity without needing constant structure. • Communication and trust: Able to build deep credibility with both technical and non-technical stakeholders on the customer side. • Experience with voice AI, speech-to-text, NLP, or conversational AI systems is great to have. • Previous early-stage startup experience is a plus. • Previous experience embedded within a large enterprise customer’s product deployment is valued.

🏖️ Benefits

• Medical, dental, vision benefits • Annual wellness stipend • Mental health support • Life, STD, LTD Income Insurance Plans • Unlimited PTO • Generous paid parental leave • Flexible schedule • 12 Paid US company holidays • Quarterly personal productivity stipend • One-time stipend for home office upgrades • 401(k) plan with company match • Tax Savings Programs • Learning / Education stipend • Participation in talks and conferences • Employee Resource Groups • AI enablement workshops / sessions