Pre-Sales Solutions Engineer

🕒 March 27

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Deepgram

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

🤖 Artificial Intelligence

☁️ SaaS

🔌 API

💰 $47M Series B on 2022-11

Artificial Intelligence • SaaS • API

Deepgram is a leading voice AI company that provides powerful APIs for speech-to-text, text-to-speech, and language understanding applications. Their platform enables developers to build sophisticated voice AI solutions for use cases such as contact centers, medical transcription, conversational AI, and more. Known for unmatched accuracy, speed, and cost-effectiveness, Deepgram's technology is trusted by top enterprises and startups worldwide. By offering real-time and highly accurate transcription capabilities, Deepgram helps businesses gain insights from voice data, making it an essential tool for transforming voice interactions.

📋 Description

• Lead technical discovery for strategic opportunities. Map business goals to measurable technical success criteria and an evaluation plan. • Design, scope, and execute POCs that prove value. Define datasets, metrics, and timelines that land a clear technical win. • Build lightweight prototypes, sample integrations, and demos using Deepgram SDKs and APIs. Show, do not tell. • Advise on architecture for accuracy, latency, scalability, and cost. Cover cloud, self-hosted, hybrid, and data residency needs. • Run security and compliance threads common in EMEA. Prepare crisp responses for GDPR, ISO 27001, SOC 2, and vendor risk reviews. • Triage and debug issues during evaluations. Collaborate with Product, Engineering, and Support to unblock customers quickly. • Create reusable assets that scale. Turn repeated requests into working samples, reference architectures, runbooks, and field guides. • Partner with Solutions Architects and Support for seamless continuity after initial wins. Stay involved through expansion phases when needed. • Enable the field. Collaborate with AEs, CSMs, and partners on positioning, demos, and technical validation for priority use cases.

🎯 Requirements

• 5 or more years in Solutions Engineering or a similar customer-facing technical role focused on pre-sales. • Professional software engineering experience in at least one language such as JavaScript/TypeScript, Python, or Rust. You can build POCs and tools that real users run. • Hands-on experience with modern cloud platforms. Comfortable with Docker, Kubernetes, networking fundamentals, and secure API design. • Proven track record leading POCs for enterprise customers and earning the technical win. • Clear written and verbal communication across both technical and executive audiences. • Excellent written and spoken English. Additional European languages are a strong plus. • Familiarity with procurement, InfoSec, and data privacy expectations across EMEA, including GDPR and data residency.

🏖️ Benefits

• Medical, dental, vision benefits • Annual wellness stipend • Mental health support • Life, STD, LTD Income Insurance Plans • Unlimited PTO • Generous paid parental leave • Flexible schedule • 12 Paid US company holidays • Quarterly personal productivity stipend • One-time stipend for home office upgrades • 401(k) plan with company match • Tax Savings Programs • Learning / Education stipend • Participation in talks and conferences • Employee Resource Groups • AI enablement workshops / sessions