Accounts Receivable, Credit and Collections Representative

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🕒 April 14

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Delegate CX

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤝 B2B

🎯 Recruiter

🏢 Enterprise

B2B • Recruitment • Enterprise

Delegate CX is a company that specializes in helping U. S. businesses scale their teams by providing highly-trained global talent. Through their proprietary 4D process and comprehensive training programs, they streamline the hiring and onboarding processes, making it easier and more cost-effective for companies to grow. Delegate CX emphasizes integrating their outsourced, full-time hires seamlessly into the client company’s teams, providing an additional layer of support for continued business growth.

📋 Description

• Responsible for monitoring and maintaining assigned accounts • Customer calls, account adjustments, small balance write offs, customer reconciliations, and processing credit memos • Processing credit card payments for customer’s accounts • Handling the orders requiring pre-payment • Making outbound collection calls in a professional manner while keeping and improving customer relations • Releasing orders from credit hold, following company policy and procedures • Entering New Customers • Assisting with daily invoicing and Month End Reports • Enter the daily deposits and reconciliation • Assist in the processing and setting up of new account applications, pulling credit reports, sending trade references • Must be proficient in Word and Excel • Cross train in the different functions within the department • Other duties as assigned

🎯 Requirements

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field • 1-3 years of Accounts Receivable and/or General Accounting experience, or equivalent • Strong verbal, written, and English communication skills • Proficiency in most Microsoft Office Applications, databases, and accounting software • 3 to 5 years of credit and collections experience, with strong negotiation skills with commercial accounts • High level of attention to detail and accuracy • Customer focused attitude and the ability to listen to customer needs

🏖️ Benefits

• Industry-leading salary packages • Permanent work-from-home setup • Company equipment provided • Internet stipends upon regularization • HMO Coverage • PTO credits and service incentive leaves • Major spring and winter company live events • Monthly employee appreciation virtual events • Company-provided career skills training courses • A company culture focused on your personal and professional growth