
11 - 50 employees
💼 Consulting
🎯 Recruiter
🏢 Enterprise
Consulting • Recruitment • Enterprise
Delegate CX is a company that specializes in helping U. S. businesses scale their teams by providing highly-trained global talent. Through their proprietary 4D process and comprehensive training programs, they streamline the hiring and onboarding processes, making it easier and more cost-effective for companies to grow. Delegate CX emphasizes integrating their outsourced, full-time hires seamlessly into the client company’s teams, providing an additional layer of support for continued business growth.
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11 - 50 employees
💼 Consulting
🎯 Recruiter
🏢 Enterprise
Consulting • Recruitment • Enterprise
Delegate CX is a company that specializes in helping U. S. businesses scale their teams by providing highly-trained global talent. Through their proprietary 4D process and comprehensive training programs, they streamline the hiring and onboarding processes, making it easier and more cost-effective for companies to grow. Delegate CX emphasizes integrating their outsourced, full-time hires seamlessly into the client company’s teams, providing an additional layer of support for continued business growth.
• Manage assigned customer accounts from credit approval through payment • Monitor and maintain accounts, including customer calls, account adjustments, small balance write-offs, customer reconciliations, and credit memo processing • Enter new customers into the system • Assist with processing and setup of new account applications • Pull credit reports and send trade references • Make outbound collection calls while maintaining and improving customer relations • Release orders from credit hold according to company policy and procedures • Handle orders requiring pre-payment • Process credit card payments for customer accounts • Enter daily deposits and perform reconciliations • Assist with daily invoicing and month-end reports • Cross-train in different department functions • Perform other assigned duties and ad hoc tasks aligned with the role • Help maintain healthy receivables and cash flow while maintaining professional customer relationships
• Bachelor's degree in Accounting, Finance, Business Administration, or a related field • 1–3 years of Accounts Receivable and/or General Accounting experience, or equivalent • 3–5 years of credit and collections experience with strong negotiation skills with commercial accounts is highly preferred • Strong verbal, written, and English communication skills • Ability to work overnight/graveyard shifts in Philippine time or within US operating hours • Proficient in Microsoft Office, especially Word and Excel • Proficient with databases and accounting software • Promotional products industry experience is an asset but not required • High level of attention to detail and accuracy • Customer-focused attitude with the ability to listen to customer needs • Creative, self-disciplined, and able to identify and complete critical tasks independently with a sense of urgency • Strong follow-up skills • Excellent verbal and written communication skills with a strong customer service focus • Able to work independently or as part of a team • Organizational and time-management skills • Problem-solving and analytical skills • Strong understanding of accounting principles, regulations, and procedures
• Permanent work-from-home setup • Company equipment provided • Government-mandated benefits employer share • Internet stipends upon regularization • HMO Coverage upon regularization (with an option to enroll as early as Day 1) • PTO credits and service incentive leaves • Major spring and winter company live events • Monthly employee appreciation virtual events • Company-provided career skills training courses • A company culture focused on your personal and professional growth • Industry-leading salary packages
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