Delegate CX
11 - 50 employees
🤝 B2B
🎯 Recruiter
🏢 Enterprise
B2B • Recruitment • Enterprise
Delegate CX is a company that specializes in helping U. S. businesses scale their teams by providing highly-trained global talent. Through their proprietary 4D process and comprehensive training programs, they streamline the hiring and onboarding processes, making it easier and more cost-effective for companies to grow. Delegate CX emphasizes integrating their outsourced, full-time hires seamlessly into the client company’s teams, providing an additional layer of support for continued business growth.
DCX Customer Success Manager
Job not on LinkedIn
🕒 May 7
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Delegate CX
11 - 50 employees
🤝 B2B
🎯 Recruiter
🏢 Enterprise
B2B • Recruitment • Enterprise
Delegate CX is a company that specializes in helping U. S. businesses scale their teams by providing highly-trained global talent. Through their proprietary 4D process and comprehensive training programs, they streamline the hiring and onboarding processes, making it easier and more cost-effective for companies to grow. Delegate CX emphasizes integrating their outsourced, full-time hires seamlessly into the client company’s teams, providing an additional layer of support for continued business growth.
📋 Description
• Drives the Onboarding and Implementation of new client accounts through a defined process. • Works with Team Leaders to ensure high Team Member performance; • Offers process improvements based on DCX experience to clients; • Recognizes opportunity for growth within client accounts; • Educates customers on offshore best practices; • Answers ongoing customer questions and provides resolution for issues; • Builds trust with stakeholders at DCX and within client accounts; • Builds customer-specific dashboards and key metrics
🎯 Requirements
• Bachelor's degree required • A degree in communications, business development, or business is ideal. • 1-2 Years' experience in a similar type of role • Demonstrated leadership abilities • Ethical approach to business • Must be a Team Player • Microsoft Suite • Experience with a background in Excel (or a willingness to learn) preferred • Experience with the Branded Merchandise / Promotional Products Industry is a plus • CRM and Project Management tools are a plus • E-commerce Experience a plus
🏖️ Benefits
• work-from-home opportunities • travel allowances • meals
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