Inside Sales Support Specialist

🕒 September 18

🇵🇭 Philippines – Remote

💵 ₱45k - ₱47.5k / month

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 17%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Delegate CX

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

🎯 Recruiter

🏢 Enterprise

Consulting • Recruitment • Enterprise

Delegate CX is a company that specializes in helping U. S. businesses scale their teams by providing highly-trained global talent. Through their proprietary 4D process and comprehensive training programs, they streamline the hiring and onboarding processes, making it easier and more cost-effective for companies to grow. Delegate CX emphasizes integrating their outsourced, full-time hires seamlessly into the client company’s teams, providing an additional layer of support for continued business growth.

📋 Description

• Enter customer orders into ERP and EDI software systems • Confirm part numbers, shipping information, pricing, and delivery requirements • Respond to phone calls and emails regarding orders, inventory, and shipping timelines • Keep customers updated on order status and resolve basic issues • Prepare and send quotes using established pricing structures • Escalate complex quote requests to Account Managers or Sales leadership • Maintain customer records, pricing data, and order history • Follow up on open orders and incomplete requests • Ensure clean handoffs to operations, shipping, and production • Flag inconsistencies or errors before they reach the floor

🎯 Requirements

• High school diploma required; associate’s or bachelor’s degree preferred (not required) • 2–10+ years in customer service, inside sales support, or order entry • Manufacturing or distribution background preferred but not required • Strong verbal, written, and English communication skills • Ability to work overnight/graveyard shifts in Philippine time or within US operating hours • Experience with ERP or EDI systems is a plus (not required) • Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) • Proficient in Google Workspace (Google Sheets, Gmail, Docs) • Basic exposure to Adobe Illustrator, Adobe Photoshop, and Canva is ideal • Confident using email, Microsoft Excel, and general office software • Comfortable learning and working within ERP and EDI order-management systems • Willingness to learn new systems, products, and customer preferences over time

🏖️ Benefits

• Industry-leading salary packages • Permanent work-from-home setup • Company equipment provided • Government-mandated benefits employer share • Internet stipends upon regularization • HMO Coverage upon regularization (with an option to enroll as early as Day 1) • PTO credits and service incentive leaves • Major spring and winter company live events • Monthly employee appreciation virtual events • Company-provided career skills training courses • A company culture focused on your personal and professional growth

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