Customer Service Representative

Job not on LinkedIn

🕒 September 17

🇵🇭 Philippines – Remote

💵 ₱45k - ₱50k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Yempo - Your Employees Offshore

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201 - 500 employees

💼 Consulting

🎯 Recruiter

👥 HR Tech

Consulting • Recruitment • HR Tech

Yempo - Your Employees Offshore is a specialist provider of outsourced, Philippines-based accounting, finance, and Information Technology (IT) professionals. Yempo serves clients in countries like Australia, US, Canada, UK, New Zealand, Hong Kong, and Japan, focusing on IT & Development and Finance & Accounting outsourcing services. The company emphasizes hiring high-caliber staff, offering cost-effective solutions by sourcing highly qualified talent from the Philippines. Yempo provides a seamless support structure, strong positive culture, and ensures compliance with local labor regulations, under the leadership of experienced professionals like CEO Michelle Fiegehen. The company prides itself on modern technology infrastructure and flexible partnership options, making it an attractive choice for businesses looking to address talent gaps.

📋 Description

• Complete daily invoicing and Xero exporting • Email daily order confirmations to clients • Import orders from EDI sites • Enter orders from customer drawings • Manually enter orders from customer emails • Respond to customer enquiries received through the shared sales inbox • Comply with the Organization's Information Security Management System (ISMS), including applicable information security policies, procedures, standards, and guidelines • Provide customer service and order-entry support for a wholesale glass distribution and processing company serving industries throughout New Zealand

🎯 Requirements

• Good English communication skills • Relevant experience in customer service and order entry • Experience with Xero and/or EDI is preferred • Strong attention to detail and accuracy • Ability to manage customer enquiries and order requests via email

🏖️ Benefits

• Highly competitive salary – paid weekly • HMO enrollment on commencement • Additional HMO dependents added each year of service • 20 vacation days per year; 7 sick days • Annual performance bonuses and incentives • Annual salary reviews and increases • Free cooked rice, snacks and hot drinks • Company polo shirts provided • Fantastic, bright and cheerful open-plan work environment • Prestigious clients and highly professional and friendly co-workers • Work from home or the office – you choose

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