Order Representative

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🕒 June 17

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Delegate CX

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤝 B2B

🎯 Recruiter

🏢 Enterprise

B2B • Recruitment • Enterprise

Delegate CX is a company that specializes in helping U. S. businesses scale their teams by providing highly-trained global talent. Through their proprietary 4D process and comprehensive training programs, they streamline the hiring and onboarding processes, making it easier and more cost-effective for companies to grow. Delegate CX emphasizes integrating their outsourced, full-time hires seamlessly into the client company’s teams, providing an additional layer of support for continued business growth.

📋 Description

• Manage the full order lifecycle after handoff from sales, including sourcing, pricing validation, quote preparation, and supplier communication • Set up and maintain orders in the company system, including repeat orders, tagging, approval routing, and exception flagging • Coordinate samples, product selection logistics, ship dates, and production timelines • Administer client approval workflow for proofs and order release, including acknowledgement checks and tracking updates • Monitor inventory positions and coordinate repeat-order execution when programs require replenishment • Maintain accurate CRM and order notes related to in-hands dates, shipment status, and client order details.

🎯 Requirements

• Bachelor's degree in Marketing, Communications, Business Administration, or any related field • Minimum of 3 years of direct experience within the promotional products, apparel, or branded merchandise distribution industry • Strong verbal, written, and English communication skills • Ability to work overnight/graveyard shifts in Philippine time or within US operating hours • Proficient in both Microsoft and Google applications • Basic exposure to Adobe Illustrator, Adobe Photoshop, and Canva is ideal • Direct experience in the promotional industry or comparable e-commerce experience is beneficial • Strong customer service skills and adaptability to different personalities • Ability to work in a fast-paced, constantly changing environment and meet tight deadlines.

🏖️ Benefits

• Permanent work-from-home setup • Company equipment provided • Internet stipends upon regularization • HMO Coverage • PTO credits and service incentive leaves • Major spring and winter company live events • Monthly employee appreciation virtual events • Company-provided career skills training courses • A company culture focused on your personal and professional growth