
11 - 50 employees
💼 Consulting
🎯 Recruiter
🏢 Enterprise
Consulting • Recruitment • Enterprise
Delegate CX is a company that specializes in helping U. S. businesses scale their teams by providing highly-trained global talent. Through their proprietary 4D process and comprehensive training programs, they streamline the hiring and onboarding processes, making it easier and more cost-effective for companies to grow. Delegate CX emphasizes integrating their outsourced, full-time hires seamlessly into the client company’s teams, providing an additional layer of support for continued business growth.
🔥 0 minutes ago
Where this job comes from
Posted on Delegate CX's careers page, not through a job board
First seen by Remote Rocketship 0 minutes ago

11 - 50 employees
💼 Consulting
🎯 Recruiter
🏢 Enterprise
Consulting • Recruitment • Enterprise
Delegate CX is a company that specializes in helping U. S. businesses scale their teams by providing highly-trained global talent. Through their proprietary 4D process and comprehensive training programs, they streamline the hiring and onboarding processes, making it easier and more cost-effective for companies to grow. Delegate CX emphasizes integrating their outsourced, full-time hires seamlessly into the client company’s teams, providing an additional layer of support for continued business growth.
• Provide customers with information on product pricing, features, and availability. • Create proposals, quotes, and opportunities. • Create presentation formats and compile data for sales presentations. • Document all order-related activities in various systems. • Follow up with suppliers on orders. • Maintain up-to-date records of customer interactions, transactions, comments, and complaints. • Manage a high volume of inbound and outbound emails. • Provide general day-to-day customer service to clients and vendors. • Handle backend project management while working with end users, sales executives, suppliers, and account managers. • Help the assigned sales executive develop long-term client relationships and connect clients with promotional product solutions. • Perform ad hoc related tasks.
• Bachelor's degree in Marketing, Communications, and Business Administration, or any related field. • 1-2 years of direct Promotional, Customer Service, or Order Management role. • Strong verbal, written, and English communication skills. • Ability to work overnight/graveyard shifts in Philippine time or within US operating hours. • Proficient in both Microsoft and Google applications. • Basic exposure to Adobe Illustrator, Adobe Photoshop, and Canva is ideal. • Direct experience in the promotional industry or comparable e-commerce experience is beneficial. • Experience in using Shopworx software (Onsite) • Comfortable with social media marketing. • Knowledge of promotional industry-specific software such as Sage, ESP, CommonSku, and Syncore. • Strong organizational and time management skills. • Strong customer service orientation. • Ability to prioritize, multitask, be flexible, and meet deadlines. • Excellent problem-solving skills.
• Permanent work-from-home setup • Company equipment provided • Government Mandated Benefits Employer Share • Internet stipends upon regularization • HMO Coverage upon regularization (with an option to enroll as early as Day 1) • PTO credits and service incentive leaves • Major spring and winter company live events • Monthly employee appreciation virtual events • Company-provided career skills training courses • A company culture focused on your personal and professional growth • Industry-leading salary packages
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