Medical Scheduling Call Center Representative

Job not on LinkedIn

🔥 12 hours ago

🐊 Florida, New Jersey, +1 more states – Remote

🐊 Florida – Remote 🏖️ New Jersey – Remote 🔔 Pennsylvania – Remote

⏰ Full Time

🟢 Junior

📞 Call Center Representative

🚫👨‍🎓 No degree required

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Delaware Valley University

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1896

📚 Education

🌾 Agriculture

Education • Agriculture

Delaware Valley University is a private university in Doylestown, Pennsylvania focused on experiential, career-oriented education with strong programs in agriculture, life sciences, and applied fields. The university emphasizes hands-on learning through its award-winning Experience360 program, offers undergraduate and graduate degrees (including a Master of Public Health), professional certificates, and strong employer connections that lead to high post-graduation career outcomes. DelVal also supports applied research and industry partnerships in areas like crop science, plant genetics, nutrition, and agricultural innovation.

📋 Description

• Answer inbound calls promptly and courteously, providing scheduling support to patients. • Schedule, reschedule, and cancel appointments across various departments and specialties using electronic health record (EHR) and scheduling systems. • Verify insurance eligibility and obtain necessary authorizations or referrals when required. • Confirm appointments and provide pre-visit instructions to patients. • Coordinate appointment times based on provider availability, patient needs, and clinic flow. • Accurately enter and update patient demographic and insurance information. • Maintain compliance with HIPAA and all applicable federal and state regulations. • Collaborate with clinical staff to ensure seamless patient care and scheduling accuracy. • Address patient inquiries and escalate issues as needed to the appropriate department. • Perform daily appointment audits to ensure accuracy and resolve discrepancies.

🎯 Requirements

• High school diploma or equivalent required • 1–2 years of experience in medical scheduling or front office healthcare setting preferred • Familiarity with medical terminology, EHR systems (e.g., eClinicalWorks), and insurance verification processes is a plus

🏖️ Benefits

• Health insurance • Paid time off • Flexible work arrangements • Professional development opportunities