Integration Specialist – ISP

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DentalMonitoring

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

DentalMonitoring, powered by AI, is the orthodontic industry’s only FDA-approved and EU-MDR-Certified remote monitoring solution. The platform is revolutionizing the orthodontic experience for patients, parents, and practitioners. Clinicians use DentalMonitoring to see every patient weekly and schedule appointments based on how their patient’s biology responds to treatment. ScanAssist guides patients through the scanning experience and ensures high-quality images with meaningful clinical information. DentalMonitoring makes treatment more convenient for patients who are better educated and compliant because of in-app messaging, automated notifications, and annotated videos and photos. AI-powered analysis of patient scans, automated notifications, and team instructions allows teams to increase their efficiency and clinical effectiveness. The solution works for any patient, in any treatment phase or appliance. DM Insights lets practitioners explore patterns and trends in practice data to make clinical improvements and increase efficiencies.

📋 Description

• Onboarding new customers and creating custom workflows tailored to the needs of each office • Training new clinicians and dental teams to use the DentalMonitoring suite of solutions • Nurturing existing customers so they maximize the benefits of the DentalMonitoring Artificial Intelligence technology and dashboard • Building strong relationships with customers so they endorse the DentalMonitoring brand and continue to use and advocate the DentalMonitoring products • Acting as a technical bridge between the customers and DentalMonitoring platform • Supporting and attending local trade shows • Working and communicating with regional sales managers, customer success, inside sales, and sales representatives in order to provide the best onboarding experience for the customer • Influencing doctors and staff to adopt new protocols while alleviating any of the customers’ hesitations to adopt a disruptive technology • Traveling up to 60% to train and support in person office implementation

🎯 Requirements

• 5+ years of experience in dentistry and/or orthodontics or an equivalent degree • Excellent understanding of a consultative / solution-based sales approach • Consultative, training, and implementation experience • Ability to build and maintain strong partnerships with internal and external stakeholders • High level of IT and computer science knowledge, with a strong interest in new technologies • Ability to act diplomatically while demonstrating strong listening skills and empathy • Ability to influence clients and challenge existing ways of thinking • Ability to organize, prioritize, and manage multiple priorities effectively • Proactive and results-driven • Independent, enthusiastic, and curious • Self-starter with a strong can-do mindset • Strong team spirit and collaborative approach • Strong critical thinking skills with a focus on innovation • Excellent written communication and analytical skills • Excellent interpersonal and relationship-building skills • Ability to solve problems quickly and efficiently • Native Mandarin speaker with advanced verbal and written English proficiency

🏖️ Benefits

• Your ideas will be heard! • Our culture promotes initiatives, ownership, and feedback • Everyone is committed to supporting your professional development because we understand that no one can know everything • We place significant importance on the quality of work-life balance