Claims Specialist, Dental Supplement Insurance

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dentolo

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

⚕️ Healthcare Insurance

🧘 Wellness

💸 Finance

💰 Venture Round on 2019-07

Healthcare Insurance • Wellness • Finance

dentolo is a company that specializes in dental supplementary insurance, offering comprehensive coverage for dental health. Founded in 2015 in Berlin, dentolo provides a variety of dental insurance plans without waiting periods and with the option to cancel monthly if services are not used. They are part of the Zurich Gruppe Deutschland and partner with DA Direkt, focusing on providing affordable and high-quality dental protection. Their Premium Plus plan has received top ratings from Stiftung Warentest. dentolo aims to ensure that everyone can afford necessary dental care, providing substantial coverage including professional cleanings, orthodontics, and emergency services, accessible through a digital platform. Their partner network includes numerous dental professionals across Germany, offering flexible choices for insured patients.

📋 Description

• You independently handle claims — from cost estimates to invoices — and calculate reimbursements using our software. • You work closely with experienced colleagues and managers who challenge, support and inspire you. • You help optimize and automate our claims management processes and contribute ideas to further improve the customer experience. • You support our customer service colleagues with questions about claims — directly contributing to customer satisfaction. • In addition to processing claims, you take on cross-functional tasks such as handling customer phone calls. • Together as a team you reach daily and monthly targets — with focus, structure and team spirit.

🎯 Requirements

• Initial experience in claims handling or billing — ideally in a dental or insurance-related environment. • A confident, friendly manner and clear, empathetic communication. • Structured, independent working style and good time management. • Confident use of digital tools — MS Office and modern software solutions are familiar to you. • Very good German skills (at least C1); English skills are not required but are helpful in our international environment.

🏖️ Benefits

• Attractive fixed salary • Graduated vacation entitlement starting at 28 days (up to 30 days). Time off on December 24 and 31. • Choose between a Swapfiets bike or a subsidized BVG Umwelt- or Deutschlandticket (public transport) • Work hybrid — from your home office or from our office in Berlin-Mitte • Work up to 60 days within the EU • Access to free coaching sessions with nilo.health, our mental health tool • Try our products yourself! Choose between dentolo, petolo or vitolo • Training budget starting at €750 per year • Regular (360-degree) feedback • Legendary summer and winter parties • Regular team events • Employee discounts via Corporate Benefits • Two volunteer days per calendar year • Pet-friendly office