Business Analyst – Lead

🕒 June 5

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Dentsu World Services Brazil

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2014

🤝 B2B

📱 Media

B2B • Media • Marketing

Dentsu World Services Brazil is part of the global Dentsu Group, dedicated to helping brands grow and thrive through innovative and integrated solutions. The company leverages consumer intelligence and market insights to empower brands in effectively engaging and retaining their customers. With a focus on sustainable value creation and collaboration, Dentsu Brazil aims to simplify complexities in the marketing landscape, providing expert analysis and research that drives industry discussions.

📋 Description

• Act as the functional specialist on Commerce projects, guiding the team on the proposed solution; • Facilitate requirements elicitation workshops with clients; • Analyze documentation from clients and vendors; • Work closely with the Product Owner to detail and refine features; • Support architects and the technical team in decomposing requirements into clear, executable tasks; • Manage the backlog and keep the engineering team informed about upcoming deliveries; • Create process and/or data flows to visually represent requirements; • Participate in design sessions and, when necessary, create wireframes; • Lead and take part in agile ceremonies, estimations, and scope definition; • Manage requirements and changes with version control and change management processes; • Support the creation of test scenarios, acceptance test plans, and issue tracking; • Conduct demos and acceptance sessions with clients, collecting feedback throughout the project; • Create training materials and run user training sessions; • Review deliverables from other analysts; • Lead and mentor the business analysts on the team.

🎯 Requirements

• Solid experience in client-facing roles (experience in consultancies or agencies is a plus); • Previous experience with Commerce platforms or OMS; • Clear and confident communication skills, including presentations to stakeholders; • Strong experience in eliciting, analyzing, and documenting functional and non-functional requirements; • Analytical and problem-solving abilities, collaborating with clients and technical teams to find solutions; • Deep understanding of business processes and the ability to translate them for technical teams; • Experience with data modeling, flowcharts, and process mapping; • Comfortable working with distributed teams across different time zones; • Familiarity with management tools such as Jira and Confluence (or similar); • Experience with platforms such as Adobe Commerce, Shopify, Fluent Commerce, SAP Hybris, Mirakl Marketplace, among others; • Advanced English for oral and written communication.

🏖️ Benefits

• All necessary equipment for your work (laptop and peripherals); • Health and dental insurance; • Life insurance; • Mental health program; • Anywhere office – flexibility to work from wherever you need; • Meal and grocery vouchers (VR/VA) via Flash benefits card; • Home office allowance (Flash benefits card); • Mobility allowance (Flash benefits card); • Mentorship program for career development and progression; • Participation in development tracks (investment in courses, etc.) and access to our free platform with many courses for self-learning; • Private English lessons with a dedicated teacher; • Awesomeness Committee – themed and exclusive care packages/gifts; • Gympass; • Flexible hours (40 hours/week); • Day off on your birthday; • Appreciation – recognition program with the ability to give and receive monthly 'dentsu dollars'; • 100% remote or hybrid work (your choice).