City and County of Denver
10,000+ employees
Founded 1859
🏛️ Government
💰 $750k Grant on 2023-11
Government • Public Services • Transportation
City and County of Denver is a local government entity that provides various services to the residents of Denver, Colorado. It manages essential services including public safety, transportation, utilities, waste management, housing, and community programs. Additionally, it focuses on economic development, infrastructure planning, and public health initiatives to enhance the quality of life in the community.
Non-Emergency Call Taker
🔥 14 hours ago
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City and County of Denver
10,000+ employees
Founded 1859
🏛️ Government
💰 $750k Grant on 2023-11
Government • Public Services • Transportation
City and County of Denver is a local government entity that provides various services to the residents of Denver, Colorado. It manages essential services including public safety, transportation, utilities, waste management, housing, and community programs. Additionally, it focuses on economic development, infrastructure planning, and public health initiatives to enhance the quality of life in the community.
📋 Description
• Serve as the first point of contact for community members seeking non-emergency assistance. • Answer a high volume of incoming calls with professionalism, empathy, and efficiency. • Gather critical information and determine the appropriate city service or resource for each caller. • Recognize emergency or crisis situations and transfer callers to 9-1-1 when appropriate. • Research information using multiple city systems and accurately document all interactions. • Deliver outstanding customer service while helping residents navigate City and County services. • Perform other duties as assigned.
🎯 Requirements
• Graduation from high school or possession of a GED, HiSET or TASC Certificate • Requires a valid driver's license at the time of application
🏖️ Benefits
• 7 weeks of paid classroom instruction • 3 weeks of paid, on-the-job training
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