Call Center Representative

Job not on LinkedIn

3 days ago

🏈 Alabama – Remote

Although this job is listed in Alabama, this company may be open to hiring remote in other states.

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

+1 more states

🏈 Alabama – Remote 🐊 Florida – Remote 🎸 Mississippi – Remote

⏰ Full Time

🟢 Junior

📞 Call Center Representative

🚫👨‍🎓 No degree required

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Dermatology Specialists of Florida

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Beauty • Wellness • B2C

Dermatology Specialists of Florida is a multi-state dermatology practice providing comprehensive medical and cosmetic skin care. With offices across Florida, Georgia, Alabama and Mississippi, the group offers general dermatology, skin cancer prevention and treatment (including Mohs micrographic surgery and image-guided SRT), dermatopathology, cosmetic and anti-aging procedures, injectables, hair restoration, telemedicine, and an associated medical spa and skincare retail services. The practice emphasizes experienced providers, advanced treatments and technology, and patient-centered care.

201 - 500 employees

💄 Beauty

🧘 Wellness

👥 B2C

📋 Description

• Answers multiple phone calls, schedules patient appointments & verifies patients insurance & enters in the patient’s information into the eClinical Works database. • Greets patients by answering multiple phone lines for all of the satellite locations. • Identifies patients by asking for date of birth &/or name in the computer system and updates established accounts. • Verifies insurance eligibility, financial status and assigns correct payer type. • Maintains confidentiality of personal and financial information and follows HIPAA regulations. • Schedules ‘New’ & ‘Established’ patient appointments for all locations. • Calls ‘NO SHOW’ appointments to reschedule & makes appropriate notations in the eClinical Works Database. • Documents patient records using proper English grammar, spelling, and syntax.

🎯 Requirements

• MUST Live in the state of FL, MS, AL, GA • High school graduate or GED. • One year medical experience working in a physician’s office, or equivalent combination of training and experience preferred. • Proficiency in the operation of a computer keyboard (30 WPM minimum) and ability to work effectively with Microsoft Office Products. • Must have a valid driver’s license and good driving record.

🏖️ Benefits

• Work at other jobs or office locations, as required. • Occasional travel may be required.