Business Sales Call Center Representative

Job not on LinkedIn

🔥 6 minutes ago

🇺🇸 United States – Remote

💵 $19 - $29 / hour

⏰ Full Time

🟢 Junior

📞 Call Center Representative

🚫👨‍🎓 No degree required

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TDS Telecommunications LLC

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1969

📡 Telecommunications

👥 B2C

🛍️ eCommerce

Telecommunications • B2C • eCommerce

TDS Telecommunications LLC is a leading provider of high-speed fiber internet, telephone, and television services. The company focuses on delivering reliable and affordable connectivity for both residential and business customers. With a commitment to community involvement and customer support, TDS is dedicated to enhancing the online experience through advanced technology and excellent service.

📋 Description

• Meet or exceed monthly sales and revenue growth goals for products and services via inbound/outbound calls. • Actively manage existing account base (via inbound-out bound calls/email), acting as their resource for sales negotiations. • Grow existing account base through inbound/outbound calls and emails. • Create proposals, write, and submit accurate and timely new orders following the established sales process. • Respond and handle customer’s account incidents in a timely manner. • Work within a team to handle projects that improves customer’s services.

🎯 Requirements

• 1+ years sales experience with individual monthly quotas. • 1+ years customer service. • Experience working with executives, business owners and decision makers via the telephone and e-mail. • Ability to adapt to rapid change and fast-paced environment while incorporating time management skills. • Working knowledge of Microsoft suite of products, as well as SABRE, DESI, MetaSolv, Cobra, and all customer information systems.

🏖️ Benefits

• Medical Coverage • Dental Coverage • Vision Coverage • Life Insurance • 401(k) Plan • Generous Vacation & Paid Sick Leave • Seven Paid National Holidays & One Floating Holiday • Paid Parental Leave (6 weeks after 12 months of employment) • Adoption & Surrogacy Assistance • Employee Assistance & Wellness Programs • Short-Term & Long-Term Disability for associates working 30 or more hours per week • TDS Service Discounts • Education Assistance • Paid Volunteer Time