Program Manager

Job not on LinkedIn

October 23

🎸 Tennessee – Remote

Although this job is listed in Tennessee, this company may be open to hiring remote in other states.

⏰ Full Time

🟠 Senior

🔴 Lead

📋 Program Manager

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DCS - Designed Conveyor Systems

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eCommerce • Transport • B2B

DCS - Designed Conveyor Systems is a company with over 40 years of experience in the design and implementation of material handling and warehouse automation solutions. They offer custom conveyor design and integration for various industries, focusing on e-commerce, multi-channel fulfillment, and diverse distribution applications. Their services include supply chain consulting, system design and integration, and customer support. DCS prides itself on providing tailored solutions using both conventional and automated material handling technologies, aiming to enhance operational efficiency and maximize return on investment for their clients. They work closely with customers in a partnership model, leveraging a broad range of technologies to meet unique operational needs.

51 - 200 employees

🛍️ eCommerce

🚗 Transport

🤝 B2B

📋 Description

• Partner with a particular customer and manage communication on all their projects, current, and future. • Manage the scope, cost, and schedule of multiple high-complexity projects. • Collaborate with the Account Executive to support Pre-contract and Sales efforts, providing initial Microsoft Project schedules. • Oversee scope, cost, and schedule for projects within the program, setting clear expectations with the internal team. • Provide input on PM assignments to projects within the program. • Provide program updates in monthly program meetings, aligning customer expectations with team expectations. • Coordinate FE calls with customer and project team for projects within the program. • Coordinate the management of issues, risks, and project changes with Project Managers and customers and escalate issues when needed. • Serve as point of escalation for customer for all projects within the program. • Support Project Managers with vendor management, including contractual deliverables. • Lead weekly calls for projects within the program in the absence of the Project Manager. • Provide leadership, feedback, and guidance to an internal project team, including Project Managers, Engineers, and Buyers. • Coordinate PO receipt for new projects with Account Managers. • Provide support to PMs on projects • Support Project Managers with managing overall project financials, including cash flow, customer invoicing, and change orders. • Effectively collaborate with internal teams to manage the project to a successful outcome.

🎯 Requirements

• You have 10+ years of experience managing material handling projects. • You’re widely regarded as someone who does what they say they’re going to do. • You partner with peers and strategize with leaders across multiple functions within the org. • You lead small project teams where you provide direction and keep stakeholders informed. • You determine key milestones and provide updates and check-ins to relevant teams and partners. • You seek strategic partnership from peers and input from the manager or lead. • You own your prioritization and provide input for prioritization for lower levels. • You excel and regularly coach other employees in verbal and written communication skills in both one-on-one and group settings. • You lead and direct group conversations around complex problems, goals, and ideas • You keep the team on track and focused on delivering actionable next steps. • You enable consistent delivery on projects across the team. • You exemplify the ability to speak up and challenge ideas of what's possible and coach and encourage others to do the same. • You consistently deliver useful feedback to your peers and manager in a way that strengthens relationships and enables projects to advance more quickly. • You anticipate issues and obstacles proactively, address and resolve basic conflicts, and engage in productive dialogue to mitigate conflicting views. • You proactively request feedback from others and demonstrate actionable growth and change in response to feedback. • You own your growth and development and provide input for development opportunities for lower levels.

🏖️ Benefits

• We pride ourselves in our family-like culture and casual, but focused, work environment • We offer competitive salaries and health benefits • Our 401K program includes a 100% match up to 5% • Participation in our Discretionary Profit-Sharing Program • We offer our employees flexibility and autonomy • We do community outreach projects throughout the year • We know how to throw company events • We work hard, but we also know how to have fun - darts, anyone?