Business Operation Consultant

Job not on LinkedIn

🔥 0 minutes ago

🇭🇺 Hungary – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

👻 Ghost score 12%

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Logo of Deutsche Telekom IT Solutions HU

Deutsche Telekom IT Solutions HU

5001 - 10000 employees

Founded 2006

📡 Telecommunications

☁️ SaaS

🔒 Cybersecurity

Telecommunications • SaaS • Cybersecurity

Deutsche Telekom IT Solutions HU is a company dedicated to advancing digital transformation by providing innovative IT solutions and services. With a focus on cloud services, IT security, digital enablers, and network management, the company aims to elevate the IT infrastructure and services of its partners to a higher level. Deutsche Telekom IT Solutions HU is committed to corporate responsibility, maintaining an ethical code, and supporting its employees through a strong organizational structure and development opportunities. The company actively engages in training and collaboration, employing a diverse international team to tackle the challenges of modern IT environments.

📋 Description

• Assess complex delivery challenges and opportunities across countries, customers, services, and internal organizations • Clarify objectives, facts, constraints, business impact, risks, dependencies, and ownership • Map end-to-end processes and delivery models to identify gaps, inefficiencies, and improvement opportunities • Turn ambiguous requirements into practical plans with priorities, work packages, milestones, owners, and decision points • Develop solution proposals, recommendations, business cases, efficiency assessments, and profitability calculations • Identify and engage specialists and decision-makers across countries, delivery organizations, and enabling functions • Lead cross-country and cross-functional discussions, including situations with competing priorities or differing views • Drive agreed solutions through implementation by clarifying responsibilities, resources, deadlines, and quality expectations • Monitor progress, identify risks or delays, and initiate corrective actions • Verify implemented changes and recommend further improvements based on results and feedback • Support management decisions with analysis, options, recommendations, and resource or budget implications • Share delivery knowledge and support colleagues as a professional reference point or mentor

🎯 Requirements

• Significant professional experience in ICT service delivery, international delivery operations, or a closely related field • Broad understanding of end-to-end service delivery and customer, operational, organizational, and commercial needs • Proven experience improving processes, resolving delivery gaps, or implementing change across teams and organizational boundaries • Experience working with international delivery organizations and country teams • Ability to assess delivery requirements, opportunities, services, and products and provide well-reasoned recommendations • Experience preparing management decision proposals, business cases, efficiency assessments, or profitability calculations • Strong analytical, structured problem-solving, stakeholder-management, and communication skills • Ability to take ownership, work proactively, and drive topics from initial assessment through implementation and closure • Ability to influence and gain commitment in an international matrix environment without relying on direct authority • Full professional working proficiency in English • Ability to prepare clear, high-quality management materials and decision proposals • Knowledge of Deutsche Telekom’s delivery services, processes, and organizational environment preferred • Fluent English both verbal and written preferred • German knowledge nice to have • Advanced Excel and data-analysis skills • Creating Power BI reports or other data visualizations nice to have • Previous experience in service delivery management or project management preferred

🏖️ Benefits

• Remote working possibility within Hungary • Opportunity to work for Deutsche Telekom IT Solutions, a subsidiary of Deutsche Telekom Group • Professional reference point or mentoring support • Collaboration with international delivery organizations and country teams

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