CRM Specialist – Salesforce

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Develcode

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2014

☁️ SaaS

Software • SaaS • IT Consulting

Develcode is a technology services company that focuses on driving digital transformation and business growth. They specialize in web and mobile development, microservices, automated testing, performance testing, system integration, and UX/UI design. Their approach combines technical expertise with business partnership to deliver tailored solutions for their clients. Develcode also emphasizes the importance of people in the tech industry, believing that understanding human needs is key to successful transformations.

📋 Description

• Implementation and maintenance of Salesforce solutions, service flows, automations, and integrations. • Support for student relationship processes (student acquisition, re-enrollment, support, and student journey).

🎯 Requirements

• Experience as a CRM Specialist (HubSpot, Monday.com and others) • Sales Cloud: lead/opportunity management, automations, validations. • Service Cloud: cases, omni-channel (if applicable), SLAs, Knowledge (if applicable). • Marketing Cloud: journeys, segmentation, automation, and integrations (detail hands-on experience). • Apex, SOQL, Lightning (LWC), and Flows (where applicable to the role). • Integrations (REST/SOAP), middleware (where applicable). • Data model and best practices (governance, limits, performance). • Security: profiles, permission sets, sharing rules. • Experience with Salesforce CI/CD. • Experience with education/service processes.