Chief Operating Officer

Job not on LinkedIn

June 12

🐻 Alaska – Remote

Although this job is listed in Alaska, this company may be open to hiring remote in other states.

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

+6 more states

🐻 Alaska – Remote 🏄 California – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🔔 Pennsylvania – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

⏰ Full Time

🔴 Lead

🏢 Chief Operating Officer (COO)

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DevelopWell

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HR Tech • Consulting • B2B

DevelopWell is a company that specializes in developing people, teams, and culture within mission-driven organizations and companies. Utilizing an innovative and holistic approach, they provide services such as leadership coaching, organizational and HR consultation, and workshop and retreat facilitation. Their expertise spans organizing, start-ups, tech companies, and social-change organizations, ensuring clients apply best practices for achieving team growth and potential. They focus on leadership development through 1:1 coaching, peer-coaching, and strategic organizational assessment, serving management cohorts and senior leadership teams with tailored trainings, workshops, and retreats.

2 - 10 employees

👥 HR Tech

🤝 B2B

📋 Description

• Own and streamline all core operational functions, including vendor management, legal and compliance, payment processing, and internal systems • In coordination with the Fractional CFO, lead budgeting, forecasting, and expense oversight; manage monthly close and reconcile accounts to ensure financial accuracy and risk mitigation • Monitor company profitability and cash flow, ensuring that financial metrics align with business goals • Oversee client invoicing and collections, monitor customer account lifecycles, and resolve outstanding or failed payments • Collaborate on pricing strategy and ensure margin protection during contracting with vendors. • Interface with external accountants, tax advisors, and consultants to maintain regulatory compliance and prepare for future growth • Implement operational systems for privacy, data protection, and contract terms across products and services • Translate strategic vision into operational plans across departments, ensuring execution against organizational goals • Build and maintain systems for accountability across functions—partnering with leaders in Sales, Client Success, Product, and Engineering to drive results • Serve as the internal project manager for large cross-functional initiatives, or supervise a Chief of Staff who performs this function • Lead operational aspects of team planning and OKRs; track progress, resolve blockers, and ensure alignment with long-term objectives • Ensure company structure and decision-making processes are scalable and support future growth • Manage the Operations and People teams, ensuring performance, accountability, and professional growth • Conduct regular check-ins and feedback cycles with direct reports; support team success through coaching, mentorship, and capacity planning • Develop internal systems to support equitable compensation frameworks, onboarding, and performance management • Cultivate a high-trust, inclusive, and mission-driven culture across the operations function • Model company values and support culture-building efforts across the organization • Serve as the primary point of contact for external legal counsel, overseeing all legal processes including contract review, terms & conditions, and compliance with TCPA & ATDS /privacy laws • Serve as the main point of contact for the fractional CFO, implementing and managing business policies that protect organizational risk, including margin strategy, tax exposure, and contract structure • Navigate the tradeoffs inherent in a fast-paced, client-facing environment—balancing ideal internal systems with industry constraints • Support executive team alignment and strategic discussions related to growth, structure, and potential leadership transitions • Build team management capacity with revenue-driven decision-making and client relationship navigation in mind • Assess internal systems and develop a plan to support continued scale with high integrity.

🎯 Requirements

• Demonstrated experience (9+) managing financial and business operations in a high-growth or fast-moving organization • Strong people management and leadership experience, including building teams, providing feedback, and coaching for development • Expertise with core financial systems and compliance (e.g. invoicing, tax filing, budget forecasting) • Skill negotiating with external vendors and managing legal and business risk • Operational discipline, accountability, and a culture-building mindset • Clear communication and project execution across teams • High bias towards keeping your commitments, always ensuring follow-through. • Flexibility; the position may evolve, and your responsibilities may shift over time. • Comfort working in fast-paced environments and ability to navigate complex and nuanced situations. • A creative problem-solver and self-starter. You’re someone who can disagree without being disagreeable. You’re comfortable coming up with new ideas and have the follow through to make those new ideas happen. • Ability to organize and prioritize a complex work plan with ever-changing details.

🏖️ Benefits

• Competitive salary • Healthcare benefits • Flexible working hours