Product Manager – Clinical Services, Patient Safety & Clinical Support

September 25

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Logo of Dexcom

Dexcom

Healthcare Insurance • Biotechnology • Wearable Technology

Dexcom is a leading provider of continuous glucose monitoring (CGM) systems, revolutionizing how people manage diabetes and track their glucose levels. Known for their best-in-class glucose biosensing technology, Dexcom offers products like the Dexcom G7 CGM system, which provides real-time glucose monitoring and insights to help individuals become healthier. Founded in 1999, Dexcom has consistently innovated in the field of diabetes management, empowering users to take control of their health with accurate and advanced glucose monitoring solutions. Their products are designed for both adults and children and do not require a prescription.

📋 Description

• Drive execution and contribute to planning the roadmap for patient safety and clinical support services. • Design and evolve modular solutions that detect clinical risks and enable proactive response. • Define configurable, modular microservices that power patient and provider experiences across Dexcom’s global ecosystem. • Identify key data inputs and support integration efforts to enable AI-driven insights and clinical decision support. • Partner with engineering, clinical, regulatory, legal, commercial, data science, and other teams to deliver safe, compliant, and globally scalable solutions. • Ensure insights are surfaced in intuitive, meaningful ways that support user goals and drive engagement. • Collaborate with research and clinical teams to validate impact through evidence-based insights. • Monitor usage, gather feedback from providers and internal stakeholders, and iterate to improve usability, adoption, and clinical effectiveness.

🎯 Requirements

• 5+ years of experience in product management or a closely related role (Product Management Background). • Typically requires a Bachelor’s degree and a minimum of 8-12 years of related experience; a graduate degree may be desirable with 4 years of related experience. • Demonstrated success translating complex clinical or operational workflows into intuitive, scalable digital solutions. • Experience partnering with engineering, design, clinical, regulatory, legal, and commercial teams. • Hands-on experience working in regulated domains such as Software as a Medical Device (SaMD) or HIPAA-compliant platforms. • Preferred: Experience contributing to SaMD or Clinical Decision Support (CDS) tools, including regulatory submissions or validation processes. • Preferred: Applied knowledge of AI/ML in healthcare and addressing bias, transparency, and evidence-based validation. • Familiarity with privacy & interoperability standards (HIPAA, GDPR, FHIR). • Experience supporting international or enterprise-scale products, including localization, regional compliance, and multi-market deployment. • Exposure to modern software architectures (microservices, APIs, cloud-native). • Experience defining product requirements for clinical workflows and data-driven services; familiarity with data pipelines and APIs. • Demonstrated systems-level product thinking and data-driven product development. • Ability to monitor usage, gather feedback, and iterate to improve usability and clinical effectiveness. • Travel availability: 5-15%.

🏖️ Benefits

• A full and comprehensive benefits program. • Growth opportunities on a global scale. • Access to career development through in-house learning programs and/or qualified tuition reimbursement. • Flex workplace option (hybrid may be available if within commuting distance). • Remote workplace / home office option (not required to live within commuting distance of assigned Dexcom site). • Travel required: 5-15%. • Reasonable accommodations for individuals with disabilities.

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