Field Service Technician

🕒 5 days ago

🌵 Arizona – Remote

🌵 Arizona – Remote

⏰ Full Time

🟢 Junior

🔧 Field Service Engineer

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Diebold Nixdorf

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1859

🏦 Banking

🛒 Retail

💳 Fintech

Banking • Retail • Fintech

Diebold Nixdorf is a global company focused on transforming the way people bank and shop by providing innovative solutions for the banking and retail sectors. With a commitment to sustainability, Diebold Nixdorf offers scalable, AI-powered technology that enhances financial inclusion and promotes environmentally friendly operations. Their services include a range of support portals and customer experience solutions, which aim to help retail banks and grocers adapt to the evolving market demands.

📋 Description

• Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises. • Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory. • Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure. • Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality.

🎯 Requirements

• Education or equivalent work experience required. • Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services. • Good written and verbal communication skills. • Driver's license and driving record that satisfies DN's fleet requirements. • PC literacy and good knowledge and application of the relevant tools and methods. • Product knowledge of relevant industry and basic ITIL skills preferred. • Ability to attend training classes in Canton, Ohio for 1-2 weeks, paid training, multiple trainings. • Ability to lift and move heavy loads, stand most of the day, climb, bend and stoop while working on equipment. • Acceptance of exposure to the outside elements. • Shift adaptability, which would include an on-call rotation for evenings and weekends. • Exceptional customer service skills are needed. • Ability to organize and inventory truck stock parts and tools. • Sense of urgency, organizational skills, professional presence and work in team environment. • Ability to pass MVR, background and drug test where required.

🏖️ Benefits

• Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. • Paid training, multiple trainings.