Field Service Technician

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Diebold Nixdorf

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1859

🏦 Banking

🛒 Retail

💳 Fintech

Banking • Retail • Fintech

Diebold Nixdorf is a global company focused on transforming the way people bank and shop by providing innovative solutions for the banking and retail sectors. With a commitment to sustainability, Diebold Nixdorf offers scalable, AI-powered technology that enhances financial inclusion and promotes environmentally friendly operations. Their services include a range of support portals and customer experience solutions, which aim to help retail banks and grocers adapt to the evolving market demands.

📋 Description

• Installs, troubleshoots, and provides technical maintenance for hardware and software products and components, primarily at customer locations. • Performs scheduled inspections, cleanings, and other services, and carries out minor product repairs within an assigned territory. • Inspects products to ensure proper operation and resolves identified issues and/or escalates them according to established procedures. • Schedules service calls, completes all required documentation, and works with customers to ensure satisfaction with service delivery and understanding of product functionality.

🎯 Requirements

• Degree or equivalent work experience required. • Minimum of 1–2 years of relevant experience, or an equivalent combination of education and experience in on-site services. • Strong written and verbal communication skills. • Valid driver’s license and driving record that meet Diebold Nixdorf fleet requirements. • Must be fluent in French. • Must be able to travel to the United States for training.

🏖️ Benefits

• Diebold Nixdorf is an equal opportunity employer • We value diversity • We do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity, age, marital status, veteran status, or disability • A connected and rewarding career