Learning and Development Specialist

Job not on LinkedIn

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Dijital Team

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤝 B2B

💼 Consulting

☁️ SaaS

B2B • Consulting • SaaS

Dijital Team is a smarter offshoring solution for IT teams. We enable you to build a high performing IT team that will decrease your costs and increase your efficiency - accelerating the growth of your business. We take care of the team so you can take care of the rest.

📋 Description

• Conduct organisation-wide training needs and capability assessments • Identify skills gaps using performance reviews, customer feedback, coaching outcomes, quality results, and leadership insights • Analyse capability requirements across customer accounts and technical disciplines • Establish annual and quarterly learning priorities aligned with organisational needs • Design structured learning pathways across technical, professional, customer service, and leadership development • Develop onboarding programs and role-specific learning roadmaps aligned with career progression • Create facilitator guides, participant workbooks, assessments, practical exercises, and supporting resources • Develop blended learning solutions incorporating workshops, self-paced resources, videos, and coaching activities • Facilitate engaging instructor-led workshops virtually and in person • Coordinate subject matter experts to deliver specialist technical content • Facilitate onboarding and refresher training based on performance trends and customer feedback • Provide managers with coaching resources that reinforce learning outcomes • Champion continuous learning and increase participation in voluntary learning initiatives • Create learning campaigns, challenges, recognition programs, and development initiatives • Embed learning into one-on-one conversations, coaching sessions, and performance reviews • Translate coaching themes into scalable learning programs and address behavioural and performance trends • Build technical capability frameworks and learning pathways • Support certification and technical development initiatives • Develop tailored learning solutions for customer-specific needs and support customer onboarding • Evaluate participant feedback, knowledge retention, behavioural improvements, customer satisfaction, productivity, quality, and performance • Report learning outcomes and return on investment to leadership • Create development plans and assess deployment readiness for bench team members • Design and deliver Guild learning initiatives, workshops, technical demonstrations, and knowledge-sharing sessions • Develop an annual Guild learning calendar and measure Guild learning effectiveness • Establish capability frameworks, repeatable training-needs analysis, effective learning pathways, and measurable learning outcomes

🎯 Requirements

• 3+ years of experience in Learning & Development, Organisational Development, or Corporate Training • Experience conducting training needs analysis and identifying skills and capability gaps • Experience designing and implementing learning programs from concept through delivery • Excellent facilitation and presentation skills • Experience creating training materials, learning resources, assessments, and practical activities • Ability to drive learning engagement and continuous development initiatives • Strong stakeholder management and cross-functional collaboration skills • Excellent written and verbal English communication skills • Ability to analyse data and identify capability, behavioural, and performance trends • Strong organisational, project management, and prioritisation skills • Experience within a BPO, IT services, or professional services environment is desired but not essential • Experience supporting remote or distributed teams is desired but not essential • Qualification in Learning & Development, Adult Education, Human Resources, or Organisational Development is desired but not essential • Experience developing blended learning solutions is desired but not essential

🏖️ Benefits

• Get paid in Australian Dollars • Medical insurance from day one for you + spouse (or parents if unmarried) • Generous OPD coverage from doctor visits to all your medical needs • Home office setup allowance • Internet allowance • Gym & wellness allowance • Regular team events & engagement activities • Diji Assist – Mental health & counseling support • Reimbursement for industry certifications • Open-door culture • Flexible work – home or office • Rewards & recognition • Christmas and financial year-end parties