Dijital Team
11 - 50 employees
Dijital Team is a smarter offshoring solution for IT teams. We enable you to build a high performing IT team that will decrease your costs and increase your efficiency - accelerating the growth of your business. We take care of the team so you can take care of the rest.
Senior Systems, Network & Security Engineer
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🔥 0 minutes ago
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Dijital Team
11 - 50 employees
Dijital Team is a smarter offshoring solution for IT teams. We enable you to build a high performing IT team that will decrease your costs and increase your efficiency - accelerating the growth of your business. We take care of the team so you can take care of the rest.
📋 Description
• Design, implement, and optimise complex infrastructure solutions across customer and internal environments • Support cloud, server, networking, and endpoint management initiatives • Ensure infrastructure solutions are secure, scalable, and aligned with business requirements • Participate in the planning and delivery of strategic technology projects • Lead and support cybersecurity initiatives across client environments • Manage vulnerability remediation and security improvement programs • Implement and maintain security technologies and controls • Conduct risk assessments and provide recommendations to strengthen security posture • Deliver internal and customer-facing project work across infrastructure, security, automation, and operational initiatives • Conduct project scoping, solution design, and risk assessments • Collaborate with stakeholders to ensure successful project outcomes • Support pre-sales activities by providing technical expertise and solution recommendations • Act as a senior escalation point for Service Desk and support teams • Troubleshoot and resolve complex technical issues across infrastructure and cloud environments • Provide guidance and mentorship to technical team members • Ensure operational stability and service excellence across managed environments • Identify opportunities to automate repetitive tasks and operational workflows • Develop automation solutions using scripting and modern management platforms • Drive continuous improvement initiatives that enhance efficiency and service quality • Contribute to operational best practices and technical standards
🎯 Requirements
• Extensive experience working within IT services, managed services, or senior infrastructure support environments • Proven expertise in designing, implementing, and supporting complex IT systems and infrastructure solutions • Strong understanding of cybersecurity principles, vulnerability management, and risk mitigation • Experience supporting corporate, operational technology, and customer-facing environments • Demonstrated success delivering technical projects from planning through implementation • Strong hands-on experience with: Microsoft Intune, ThreatLocker, Cisco Duo, Mobile Device Management (MDM) platforms, Cisco Meraki, Azure Virtual Machines, Remote Desktop Services (RDS) environments, Veeam Backup solutions, ImmyBot, Advanced PowerShell scripting and automation experience • Experience leveraging automation to improve operational efficiency • Exposure to REWST automation platforms is highly desirable • Experience with Microsoft Power Automate (Flow) is advantageous • Ability to identify and implement process improvements across infrastructure and service delivery environments • Exceptional written and verbal communication skills • Strong stakeholder management and customer engagement capabilities • Ability to translate complex technical concepts into business-friendly language • Experience mentoring technical teams and acting as a senior escalation resource • Strong analytical, troubleshooting, and problem-solving abilities • Ability to assess risk and make informed technical decisions • Customer-focused mindset with a commitment to service excellence • Ability to work independently while collaborating effectively within a team • Strong organisational skills with the ability to manage multiple projects simultaneously.
🏖️ Benefits
• Get paid in Australian Dollars • Medical insurance from day one for you + spouse (or parents if unmarried) • Generous OPD coverage from doctor visits to all your medical needs • Home office setup allowance to build your ideal workspace • Internet allowance to keep you connected • Gym & wellness allowance to stay fit and balanced • Work hard, play hard – regular team events & engagement activities • Diji Assist – Mental health & counseling support when you need it • We invest in you – reimbursement for industry certifications • Open-door culture – your ideas and feedback always matter • Flexible work – home or office, wherever you do your best work • Rewards & recognition that actually recognize you • Great christmas & financial year-end parties to unwind with your loved ones
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