Senior Account Manager

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October 7

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dLocal

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Fintech • eCommerce

dLocal is a payment solutions platform that connects global merchants with consumers in emerging markets. The company offers a variety of services including payins, payouts, and real-time fraud management to enhance payment processes for businesses. As a Nasdaq-listed company, dLocal supports transactions in over 40 countries, enabling local payment methods and currencies for billions of emerging market consumers. dLocal’s platform simplifies cross-border payments, providing a comprehensive solution for eCommerce, shared economy, digital media, financial services, and more, with an emphasis on high-growth markets such as Africa, Asia, and Latin America.

201 - 500 employees

Founded 2016

💳 Fintech

🛍️ eCommerce

💰 $150M Venture Round on 2021-04

📋 Description

• Manage and grow a portfolio of strategic client accounts across global markets. • Build strong, long-term relationships with clients by understanding their needs and delivering tailored solutions. • Identify opportunities to upsell and cross-sell additional products and services to existing clients. • Collaborate with internal teams to ensure the successful delivery of our solutions. • Serve as a regional expert, providing insights to support the broader sales and account management strategy. • Represent the company at industry events, conferences, and through professional networking. • Contribute to the development and implementation of growth-oriented operational strategies.

🎯 Requirements

• 5+ years of B2B sales or account management experience, preferably in a tech or fintech company. • Demonstrated success in upselling and cross-selling within enterprise accounts. • Excellent relationship-building, communication, and negotiation skills—especially with senior stakeholders. • Ability to manage multiple complex projects and accounts simultaneously with attention to detail. • A well-established business network and experience developing strategic partnerships. • Willingness to take smart risks backed by deep customer understanding and solid strategy. • Fluency in English is required (other languages are a plus). • Ability and willingness to travel internationally.

🏖️ Benefits

• Remote work: work from anywhere or one of our offices around the globe!* • Flexibility: we have flexible schedules and we are driven by performance. • Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity. • Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded. • Learning & development: get access to a Premium Coursera subscription. • Language classes: we provide free English, Spanish, or Portuguese classes. • Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections! • dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We’ve got your back!