Renewals Manager – EMEA

🕒 May 14

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Docker, Inc

WebsiteLinkedInAll Job Openings

51 - 200 employees

💰 $105M Series C on 2022-03

At Docker, we simplify the lives of developers who are making world-changing apps. Docker helps developers bring their ideas to reality by conquering the complexity of app development. We simplify and accelerate workflows with an integrated development pipeline and application components. Actively used by millions of developers around the world, Docker Desktop and Docker Hub provide unmatched simplicity, agility and choice.

📋 Description

• Manage the renewal process for a portfolio of customers, ensuring timely and accurate renewals. • Build strong relationships with customers, and identify opportunities for upselling and cross-selling. • Negotiate and close renewal contracts, working closely with our sales team. • Communicate effectively with both technical and non-technical stakeholders, articulating the value that we provide to our customers. • Collaborate with cross-functional teams to ensure that customer needs are met and issues are resolved.

🎯 Requirements

• Bachelor's degree in business, marketing, or a related field. • 4+ years of experience in a sales or account management role preferably in a SaaS company, but not required. • Experience working with Mid Market and Enterprise level accounts • Strong communication and negotiation skills. • Ability to build strong relationships with customers. • Proactive and able to manage multiple accounts simultaneously. • Experience with Salesforce or other CRM tools is a plus. • Second European or Middle Eastern language preferred but not required

🏖️ Benefits

• Freedom & flexibility; fit your work around your life • Designated quarterly Whaleness Days plus end of year Whaleness break • Home office setup; we want you comfortable while you work • 16 weeks of paid Parental leave (after 6 months of employment) • Technology stipend equivalent to $100 USD net/month • PTO plan that encourages you to take time to do the things you enjoy • Training stipend for conferences, courses and classes • Equity; we are a growing start-up and want all employees to have a share in the success of the company • Docker Swag • Medical benefits, retirement and holidays vary by country • Remote-first culture, with offices in Seattle and Paris