Senior Revenue Operations Analyst

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August 26

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DocPlanner

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Healthcare Insurance • SaaS • B2C

DocPlanner is a global healthcare platform dedicated to improving the patient experience by helping them find the perfect doctor and book appointments easily. By creating an enjoyable patient journey, DocPlanner assists patients in accessing the best care possible anytime and anywhere. The company also offers doctors an integrated end-to-end solution to help manage their practices and improve their online reputation, allowing them to focus more on their patients. With a presence in 13 countries, including Poland, Brazil, and Spain, DocPlanner facilitates over 22 million appointments each month and hosts more than 90 million patient visits. It supports 260,000 active doctors, making it a leading healthcare platform with a strong international footprint.

1001 - 5000 employees

Founded 2012

⚕️ Healthcare Insurance

☁️ SaaS

👥 B2C

📋 Description

•Support the revenue process through analysis and reporting of forecasts, actuals, trends, and plans •Review and analyze operational and renewal data •Provide insightful variance analysis and recommendations •Participate in regional process improvement initiatives •Demonstrate thought leadership around Sales, Marketing, and CS data processes and operations •Liaise with various internal stakeholders and partners across the organization

🎯 Requirements

•Experience with Sales/Customer Success •Extensive usage of HubSpot •Knowledge of analytics tools and technologies •English proficiency •Experience working in agile environments •(Preferred) Experience in tech companies/startups (especially SaaS B2B for SMBs) •(Preferred) Strong SQL skills •(Preferred) Interaction with Salesforce •(Preferred) Reside in Curitiba or Rio de Janeiro

🏖️ Benefits

•Banco de Horas (compensatory time off) •Food/Market Voucher •Medical, Dental, and Group Life Insurance •Pet Plan •iFeel app, for emotional comfort •Gympass for you and up to 3 people •Creditas: Payroll loan services, eligible after 6 months of employment •Stock Options - eligible after 6 months of employment (5 years grace period) •Birthday Day Off •Daycare Assistance •Partnership Club, with discounts ranging from teaching institutions, such as colleges and language learning services •Referral Program offers up to R$600 per person who stays with us for more than 6 months •Leave of Absence/Time-off: 10 days off for passing of loved ones; 2 days if your pet passes away; 7 days for marriage; 30 days for Dads and 6 months for Moms