Principal Software Engineer

🔥 13 hours ago

🏄 California – Remote

🏄 California – Remote

💵 $212.1k - $342.6k / year

⏰ Full Time

🔴 Lead

🧑‍💻 Full-stack Engineer

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Docusign

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2003

🛍️ eCommerce

💸 Finance

☁️ SaaS

eCommerce • Finance • SaaS

Docusign is a leading provider of electronic signature technology and Intelligent Agreement Management (IAM), enabling organizations to create, manage, and secure agreements digitally. It simplifies contract lifecycle management, automates document processes, and facilitates customer experiences by transforming agreement data into actionable insights. With a trusted platform used by millions worldwide, Docusign helps businesses reduce risk, save time, and improve efficiency in various sectors, including financial services, insurance, real estate, and government.

📋 Description

• Lead and code with the team • Lead the cultural and technical shift toward treating reliability as a product feature • Move the org away from reactive "ops" work toward building durable platforms and self-healing systems • Possess elite Incident Commander skills while not expected to be in the daily on-call rotation, stepping in during high-stakes outages to bring calm and clarity, and use those experiences to architect systems that ensure those incidents never happen again • Define the "Golden Paths" for our Cloud migration, ensuring that as Docusign scales globally, our architecture remains "Multi-Active" and impervious to regional cloud failures • Challenge the status quo, mentoring Senior and Staff SREs to think like software architects • Advocate for "Error Budgets" that have real teeth, influencing product roadmaps to prioritize long-term stability

🎯 Requirements

• 15+ years of experience in large-scale distributed systems, software engineering, or infrastructure roles, with a track record of driving system architecture • Experience as a software engineer by trade with deep proficiency in Go or Python, possessing a "code-first" approach and a passion for writing production-grade automation services alongside the engineering team • Experience with proven technical leadership in building global, active-active distributed systems at hyperscale, functioning simultaneously as an architect and an engineering peer • Experience with production-hardened mastery of Kubernetes and Terraform to manage complex, multi-tenant cloud topographies • Experience acting as a primary Lead Incident Commander for tier-0 global outages, with the ability to translate operational chaos into actionable technical stabilization • Experience defining "Developer Experience" strategies and contributing to Internal Developer Platforms (IDPs) that bake resilience and infrastructure abstractions directly into developer workflows

🏖️ Benefits

• Paid Time Off: earned time off, as well as paid company holidays based on region • Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement • Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment • Retirement Plans: select retirement and pension programs with potential for employer contributions • Learning and Development: options for coaching, online courses and education reimbursements • Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events