Senior Engagement Manager

🔥 50 minutes ago

🇦🇺 Australia – Remote

⏰ Full Time

🟠 Senior

👔 Manager

👻 Ghost score 10%

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Docusign

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2003

⚖️ Legal

📦 Logistics

💼 Consulting

Legal • Logistics • Consulting

Docusign is a leading provider of electronic signature technology and Intelligent Agreement Management (IAM), enabling organizations to create, manage, and secure agreements digitally. It simplifies contract lifecycle management, automates document processes, and facilitates customer experiences by transforming agreement data into actionable insights. With a trusted platform used by millions worldwide, Docusign helps businesses reduce risk, save time, and improve efficiency in various sectors, including financial services, insurance, real estate, and government.

📋 Description

• Develop strong relationships with Field Sales, Partners, Solution Consulting, Professional Services, Customer Success, and Operations • Align with sales account and deal strategies and participate in the selling cycle • Pitch appropriate services to support customer outcomes • Scope services, recommend approaches, estimate work effort, and develop accurate Statements of Work • Understand services and training offerings and their customer outcomes • Communicate technical concepts in business or technical terms • Partner with Professional Services on knowledge transfer after deals are sold • Support Professional Services when challenges arise • Anticipate problems and recommend innovative solutions • Achieve customer satisfaction through the sale of consulting projects • Hit quarterly quotas and accurately manage the pipeline in a quota-carrying Services Sales role

🎯 Requirements

• 8+ years of experience in an enterprise level software consulting or services sales role • Bachelor's Degree • 2+ years of experience as a consultant • Proven track record for managing pipeline and attaining and exceeding annual quota • Ability to collaborate with key business partners to build and execute complex account strategies and sales plays • Ability to scope and estimate professional services engagements, driving contracts and deals to closure • Understanding of enterprise development lifecycle (Agile, Hybrid, Waterfall) and ability to communicate the differences and project management approaches • Knowledge of SaaS and cloud-based offerings • Knowledge of large organizations and customers across High Tech, Healthcare, and Financial Services • Collaborative approach and willingness to support the team on deals and processes • Self-starter who independently learns Docusign's Intelligent Agreement Management and customer digitization methods • Excellent team-building, verbal and written communication, reporting, and presentation skills

🏖️ Benefits

• Remote work designation: employee works from a designated remote location for the majority of the time • Reasonable accommodations for qualified individuals with disabilities • Religious accommodations during the application process

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