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Senior Engagement Manager

🔥 1 hour ago

🇯🇵 Japan – Remote

⏰ Full Time

🟠 Senior

👔 Manager

🗣️🇯🇵 Japanese Required

Where this job comes from

Posted on Docusign's careers page, not through a job board

First seen by Remote Rocketship 1 hour ago

Logo of Docusign

Docusign

5001 - 10000 employees

Founded 2003

⚖️ Legal

📦 Logistics

💼 Consulting

Legal • Logistics • Consulting

Docusign is a leading provider of electronic signature technology and Intelligent Agreement Management (IAM), enabling organizations to create, manage, and secure agreements digitally. It simplifies contract lifecycle management, automates document processes, and facilitates customer experiences by transforming agreement data into actionable insights. With a trusted platform used by millions worldwide, Docusign helps businesses reduce risk, save time, and improve efficiency in various sectors, including financial services, insurance, real estate, and government.

📋 Description

• Develop strong relationships with Field Sales, Customers, Professional Services, Customer Success, and Operations • Align with Sales account and deal strategies and engage in the selling cycle • Pitch appropriate services to support customer outcomes • Scope services, recommend approaches, and estimate work effort for Statements of Work • Understand services and training offerings and their customer outcomes • Communicate technical concepts in business or technical terms • Partner with Professional Services on knowledge transfer after deals are sold • Support Professional Services when challenges arise • Anticipate problems and recommend innovative solutions • Achieve customer satisfaction through sound consulting project sales • Hit quarterly quotas in a quota-carrying Services Sales role • Travel 10–20%

🎯 Requirements

• 8+ years of experience in enterprise level software consulting or services sales roles • Bachelor’s degree • 2+ years of experience as a consultant • Native level Japanese fluency and business level English • Proven track record for attaining and exceeding annual quota • Ability to collaborate with Sales to build and execute complex account strategies and Sales plays • Ability to scope and estimate projects and drive contracts and deals to closure • Understanding of enterprise development lifecycle, including Agile, Hybrid, and Waterfall • Knowledge of SaaS and Cloud-based enterprise software offerings • Ability to lead initiatives and support the growth of other Engagement Managers • Excellent team building skills • Excellent verbal and written communication skills • Reporting and presentation expertise

🏖️ Benefits

• Remote work designation for the majority of the time • Possibility of switching to hybrid work in the future • Reasonable accommodations for qualified individuals with disabilities • Religious accommodations during the application process • Equal opportunity to succeed and exchange ideas openly

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