Senior Travel & Expense Analyst

🕒 May 19

🌽 Illinois, Washington – Remote

🌽 Illinois – Remote ☕ Washington – Remote

💵 $34 - $53 / hour

⏰ Full Time

🟠 Senior

🧐 Analyst

🦅 H1B Visa Sponsor

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Docusign

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2003

🛍️ eCommerce

💸 Finance

☁️ SaaS

eCommerce • Finance • SaaS

Docusign is a leading provider of electronic signature technology and Intelligent Agreement Management (IAM), enabling organizations to create, manage, and secure agreements digitally. It simplifies contract lifecycle management, automates document processes, and facilitates customer experiences by transforming agreement data into actionable insights. With a trusted platform used by millions worldwide, Docusign helps businesses reduce risk, save time, and improve efficiency in various sectors, including financial services, insurance, real estate, and government.

📋 Description

• Focus on maintaining operational alignment and driving continuous process enhancements backed by comprehensive documentation • Support employees via a ticket system in Service Now, weekly training and Slack • Quantify time and effort savings from current systems to justify and scope pilots for automation and AI integration while working across platforms to meet CAO targets • Monitor industry trends to propose strategic updates that enhance the user experience, drive internal adoption, and deliver cost efficiencies for Docusign • Maintain travel sustainability and budgetary reporting in alignment with company goals • Identify systemic friction/ bottlenecks in manual processes and lead high-impact automation projects • Manage and optimize complex month-end reconciliation processes, specifically for large-scale corporate travel card programs (growing from 4 to 18+ active cards), ensuring global compliance and multi-currency accuracy • Integrate AI tools actively into daily workflows (e.g., drafting communications, meeting summaries, data analysis) to serve as a virtual assistant and identify further opportunities for AI-driven and automation productivity gains • Formalize organizational mastery into team standards • Demonstrate Unity and Collaboration by partnering across FP&A, Accounting, and technical experts to align reporting features with budget tracking and strategic needs

🎯 Requirements

• 6+ years of Travel & Expense experience in data analytics, reporting, workforce management, Corporate Card reconciliation and travel technology innovation • Experience with process re-engineering and systemic friction reduction • Experience with SQL, MS Excel (pivot tables, macros), and Business Intelligence tools (e.g., Power BI, SSRS, Tableau) • Experience interpreting complex data and presenting it through effective visualizations • Experience with data automation tools such as Alteryx • Experience with process mapping and optimization techniques • Bachelor's Degree in Accounting, Finance, Business Administration or equivalent experience • Strong Growth Mindset regarding AI applications • Strong verbal and written communication skills for interacting with stakeholders.

🏖️ Benefits

• Paid Time Off: earned time off, as well as paid company holidays based on region • Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement • Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment • Retirement Plans: select retirement and pension programs with potential for employer contributions • Learning and Development: options for coaching, online courses and education reimbursements • Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events