Overlay Sales Specialist

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Dodge Construction Network

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1891

🤝 B2B

☁️ SaaS

🏪 Marketplace

B2B • SaaS • Marketplace

Dodge Construction Network is a provider of construction market intelligence and digital connection tools that help contractors, architects, engineers, manufacturers and suppliers find projects, manage bids, and connect with decision-makers. The company delivers a searchable directory of projects, plans, specs, product/manufacturer data and BIM objects, verified RFP/RFQ leads, forecasting and analytics, and consulting services through SaaS platforms and data-driven solutions to support business growth across commercial and residential construction markets.

📋 Description

• Identify and execute cross-sell and upsell opportunities across your assigned account portfolio, developing strategic account plans with clear objectives, tactics, and timelines • Partner with Account Managers and Directors to create sales and growth strategy related to Dodge products, as well as other identified product priorities at Dodge • Overcome objections by reinforcing product value through customer analytics and consultative value-selling techniques • Build deep, trusted relationships that surface dissatisfaction early, giving you runway to resolve issues and retain accounts • Serve as the primary point of contact for your accounts: answer inquiries, resolve issues promptly, and fully own the customer experience • Act as the voice of the customer internally, channeling feedback to Marketing, Product, and Customer Care for rapid resolution and product improvements • Train and support clients on effective product use-including demos, onboarding sessions, and profile/saved-search setup-to maximize their realized value • Position Dodge as a construction industry thought leader by sharing insights, best practices, and success stories via webinars, case studies, and whitepapers • Meet all KPIs tied to retention, contact rate, upsell, and renewal ratios • Follow SOPs for all account interactions within the CRM and supporting tools • Stay current on job, product, and industry training opportunities

🎯 Requirements

• 5+ years of sales experience with overlay quota to drive revenue on more complex or more profitable service products or solutions • Demonstrated ability to negotiate contract renewals and drive revenue expansion within existing accounts • Strong consultative-selling skills-ability to uncover pain, coach customers on best practices, and connect solutions to business outcomes • Exceptional communication, relationship-building, and conflict-resolution skills • Empathetic small-business growth mindset; you care about your customers' success • Experience selling or working within a SaaS environment • Core competencies include: • Communication and interpersonal effectiveness • Growth mindset and continuous learning • Problem solving and decision making under pressure • Organization and time management • Persuasive presentation and written communication