Accounting Relationship Analyst – Key Account

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Donnes

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2021

🎯 Recruiter

👥 HR Tech

🤝 B2B

Recruitment • HR Tech • B2B

Donnes is a specialized recruitment and selection company based in São Paulo that acts as an extension of client HR teams to deliver fast, high-quality hiring. Using a proprietary method (Fórmula Donnes: Imersão, Talent House, Talent View) and dedicated squads for segments like technology, finance, corporate/operations, international hires and early-career programs, they provide continuous delivery of 3–5 vetted candidates per role within days, detailed recruiter reports, and guaranteed replacements. Donnes also operates Boost Labs, a unit that builds custom tech solutions using data and AI to support recruitment processes.

📋 Description

• Manage a portfolio of clients, monitoring their journey and ensuring a close, consultative relationship; • Conduct periodic meetings, supporting clients in using the platform and improving their processes; • Clarify questions related to accounting routines, tax matters, integrations and other solution features; • Act as a bridge between clients and internal teams, tracking requests until resolution; • Monitor portfolio health, identifying risks, improvement opportunities and possibilities to expand the relationship; • Participate in building processes, playbooks, support materials and the team's knowledge base; • Contribute to continuous improvement of the customer experience and the evolution of the operation.

🎯 Requirements

• Degree in Accounting, Business Administration or related fields; • Experience in accounting, accounting BPO or financial areas; • Knowledge of accounting routines and statutory reporting obligations; • Interest or experience in B2B customer relationship management; • Comfortable with technology and using systems; • Good communication, organizational skills and the ability to manage multiple demands simultaneously.

🏖️ Benefits

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